Popeyes Louisiana Kitchen — Restaurant in Natchitoches

Worst experience I’ve ever had at this establishment . I came there around 3:45 pm . Rude customer service , rude employees, unorganized. As soon as I arrived in the drive thru I wasn’t greeted but immediately asked to hold . I placed a mobile order on the Popeyes app and let them know I clicked the drive thru option instead of In store . The drive thru cashier was a black man with long dreadlocks no customer service skills whatsoever . He cut me off everytime I was trying to speak and told me come inside for my order trying to say it’s “ new policy “ which I know it’s not because if that’s the case why is “ drive thru” an option to pick up on the app before paying ? . Not to mention the multiple cars they kept pulling up to wait on their food . I go inside and once again I am cut off from speaking because this man don’t know how to talk professionally to customers . The woman at the front counter didn’t even greet or ask what the issue was the only words that was said was “ what was your order?” Nobody could find my ticket nobody knew what food I had . I had to pull up my own receipt from the Popeyes app. I was then told to wait even longer for my order . Isn’t the whole point of placing a mobile order to speed up the process and make it easier on the workers ? This is the worst Popeyes establishment I have ever went to and I will not...

Food at Popeyes? Great. No complaints...WHEN I actually get it. The one on the interstate, 4 times I've been told through the drive thru speaker that they aren't taking orders through the drive thru. 🤨What? The one on the strip, three days ago I was told this, verbatim at the drive thru (Friday 5:15PM): "I'm sorry, we are in the middle of shift change." Nothing else. I drove off laughing, but come on. Yall need to get it together, Popeyes employees. If you don't want to do your jobs, then I'm certain there are other people out there that will gladly take them...

Was a little disappointed I requested that instead of having my spicy sauce put directly on my sandwich I requested that it be put in a separate container so that my bread wouldn't get soggy on the way home I was disappointed when they told me this could not do that I will not allowed to do it before I thought the customer was right the service will actually okay for once but being told no you can't have something when you're paying for it it's disappointing I even told them I'll be willing to pay for the container they...