Wendy's — Restaurant in Natick

You pretty much know what to expect from a Wendy's or chain place when we go to one, but we all know that certain chain locations are way better than others when we want that style of food. This is an awesome Wendy's actually, and one of my favorite chain places to go. The people who work at this location are surprisingly wicked nice and helpful, and never really care or have a problem at all with doing extra stuff or custom orders, and the foods always been what I expected with no issues ever really. The soda machine is a really nice push screen one, and believe it or not, the inside is awesome to stay in and eat. It's probably one of the nicest fast food restaurant decors I've seen in the area, surprisingly, as it literally has a huge ski lodge style fire place inside and is pretty clean. Best Wendy's and pretty much fast food place in the area...

If I could give zero stars I would. I went to try the new frosty crème cold brew coffee and the lady gave me a drink with coffee and caramel syrup none of the “vanilla frosty creamer” they advertise. When we went back in to have them correct the drinks the lady had no clue what I was talking about. She asked ME what the coffee was missing. And I had to explain to her how to make the drink from the article I saw originally on social media. Seriously?! I have to tell YOU how to make a new drink that the company YOU work for is advertising? Sadly, this is the only Wendy’s close by but needless to say I will not be returning based on my experience and the other reviews I’ve read….thank god I only got a...

I was just in your Wendy’s 5 minutes ago . I stood at the counter for a minute and no one acknowledged me. One associate looked at me then she walked away. I proceeded to video to get a timeline of my experience. I shot over a minute of footage as I was ignored with one associate taking an order over his headset. He came to the register right in front of me and totally ignored me. No “I will be right with nor any acknowledgment that I existed. I am now eating a pleasant breakfast at the Burger King a quarter mile away. This always happens at this store. My family and friends will no longer go to your establishments. I wanted to upload the video but only photos are...