Domino's Pizza — Restaurant in Naugatuck

DO NOT ORDER HERE. Just placed an order online and i paid full amount with card. Delivery guy with beard and glasses tells me i have to pay an extra 12 dollars for delivery but he was not even trying to explain why i had to pay extra. I asked him multiple times why this was and he repeatedly told me i don’t know and insisted to leave with my food. Eventually he sped off almost hitting me while i am standing at his car asking him about the issue. Yes standing at his car because he couldn’t even come to my door. After he left i called the dominos store and they told me i had to pay and extra 12 because the coupon i used was only valid if i came and picked up my food. So i go get my food get back to my house and open the pizza. They didn’t even cut my pizza into slices and it was cold. Never again. DO...

DO NOT COME HERE UNLESS YOU WANT POOR DISGUSTING CUSTOMER SERVICE. Placed a HUGE order the other night, about 4 large pizzas. The girl in the photo is the one who answered my phone call and took 7 times for her to get my card number right because she was frustrated with me and kept talking over me.. then PROCEEDED to hang up on me!! Decided to take a walk down there and grab my order myself considering i knew they were going to take forever on the delivery. when i had gotten there, the man with the glasses had gotten in my face and called me a few names while the lady sat there and laughed. NOBODY apologized and even the manager didn’t want to give me anybodys name to make a review… you guys have to do better! this was horrible especially since i come here regularly. will not be coming back to this...

Food is fine, what you expect for fast food. However, when they made an error on my order and I called back to let them know they told me 20 minutes until the replacement could get there. It took 40 minutes. When I called to find out why it was taking so long the man who picked up was extremely rude and said "it's on it's way" and hung up! When I called back to complain about the customer service I received excuses, even the manager blaming it on the delivery guy who "doesn't speak English well." First off, I never said anything about a language issue and the person who we spoke with and who hung up on us did not have an accent. Second, stop making excuses. Let me tell you why your customer service sucks and do...