Actually really like the food but I'm big about service. I'm not needy and extremely friendly. I asked Ikea how she was while taking my money and I guess she didn't hear me so I asked again "you doing okay today?" and she was so cold. Like someone did her wrong but really no excuse to have an attitude. She handed me my card and food and I started to leave and quickly realized I was missing my drink. No apology, no kind words of any. The cup wasn't even filled all the way and covered in soda. I asked for napkins and you would've thought I said the worst thing. I shouldn't feel like I'm inconveniencing you because you are being sloppy and rude. I will never understand how this is OK. Control yourself and smile. You won't go far with that kind of attitude. I'd rather just never come back either until management cleans house. Raise your expectations... I don't care if it's...
Read moreUPDATE. So I finally stopped by today to ask to speak to Manager. Was greeted very professional and friendly apologizing. Explained what happened and she quickly asked if I would like the meal now on the house. I did and was very pleased. Mistakes happen. Likely they had not pulled out corn dogs of freezer. I'LL RETURN for sure. So I needed quick dinner before going into prison to work. Ordered 2 corn dogs combo. Never has this happened at any Der Weinerschnitzel...but the wieners WERE COLD AS ICE. I tried to call the store but phone rang off wall..no answer. I'm saving my receipt and going by to get my money back. I'll let ya...
Read moreNot good, order early. And food never showed up and the tracking states that they have my order and are preparing it. But when the time came for my food to be delivered..... nothing shown and the tracking still states that they are preparing my order. Calling them is a joke... no one answered the multiple times I called. Went to a voice box that was not set up. Can't cancel on the website. Customer service is terrible. Edit: They just called stated why didn't I pick up my food... when I paid for delivery. Not sure what's happening now...
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