Papa Johns Pizza — Restaurant in Nevada

(NOTE: 1 Star is the lowest I am allowed to rate.)

Lazy shift-manager talking on phone - leg kicked up - yawning - took 15 minutes to acknowledge our presence (wife and I). Then 3 of her friends walk in, she hangs up the phone, takes their order (without ringing it up), whispers something (likely an order) to another employee, and hands them 3 free cups. As they fill their drinks, I ask..."Well if its free drink day, why did you charge me and the other customer?" With the most idiotic look on her face, she tells me she does it all the time. Then she starts eating Taco Bell from her friends as they stand around in the customer area chit chatting. Can anyone say, "Conflict of interest?".

I called corporate, who in turn, called the store. At that point, she (shift-manager) spoke to the representative over the phone and finally took our order. Really? Is that what it takes to be served at a Papa Johns? Also, I asked for the MANAGER 5 times...as she kept telling me SHE was the manager. On the fifth request, she said, "Well, I'm one of them." I then told her I wanted the REAL MANAGER...and that she was not even capable of managing her own friends from stopping by looking for free food! Ridiculous...and what's more embarrassing...you give a young minority girl an opportunity, and this is how they express appreciation for the job. Nellis Air Force Base Papa Johns...you flunked...with FLYING COLORS. The REAL manger manager was nice, however, and extremely apologetic.

Actually, I feel for her having to deal with that type of behavior from...

I've stopped by this location twice and wasn't able to get food either time.

First visit. Monday at lunchtime. The place was empty so I checked to make sure they were open because it seemed odd. Nobody at the counter so I waited 5 or so minutes.....still nobody. I walked to the end of the counter to look in the back and all the employees are in the back playing on their phones. I tried calling to them and waving but no luck. After a few minutes of this I left and went somewhere else.

Second visit. The next day at lunchtime. This time their was a couple sitting down eating. They were the only people in the place....still kinda odd for lunchtime on base. I went to the counter and suprise.....nobody there. Luckily I only had to wait a few minutes before an employee walked out. I ordered a small pizza since it was just me........but alas they didn't have any small or medium pizzas. They could only make large. Since it was just me and didn't have anyplace to keep the pizza out of the Vegas heat until I was out of class I went somewhere else for lunch.

The other negative reviews are correct. Skip this place,...

Been having an overly frustrating issue with Papa Johns specifically the delivery, I call and give them my exact address instead of using the app for the sole purpose our address in the app WILL NOT update and displays our neighbors address. But it always seems that they just assume and use the address I have on file rather than the one I give to them over the phone, and it also seems that delivery instructions are either not followed or not passed on because I also use that to make sure that the pizza is delivered correctly. Have had an issue everytime with the neighbors getting bothered and even giving the delivery instructions to call me before walking up and delivering to prevent this being ignored has caused unwanted issues between myself and...