Twisters Ice Cream Cafe — Restaurant in New Fairfield

I was really excited to try Twisters, a new ice cream place that just opened up in my neighborhood. I had heard good things about it, and I was looking forward to a delicious treat.

Unfortunately, my experience was anything but enjoyable. I ordered a large chip cookie ice cream cone, but instead I was given a small cone. When I pointed out the mistake, the cashier was rude and dismissive. She said that I must have ordered wrong, and that there was nothing she could do.

I also noticed that I was overcharged for my ice cream. The price on the menu said that a large cone was $5.99, but I was charged $6.99. When I asked about the discrepancy, the cashier again said that I must have been mistaken.

I was so disappointed with my experience at Twisters that I will never go back. The ice cream was mediocre at best, the service was terrible, and I was overcharged. I would not recommend this place to anyone.

Here is a list of the specific problems I had with Twisters:

I was given the wrong ice cream size and flavor. I was overcharged for my ice cream. The cashier was rude and dismissive. The ice cream was mediocre at best.

I would give Twisters a 5 out of 5 stars. I would not recommend this...

Had a great experience at Twisters today. Love their Maple Walnut flavor & Midnight Espresso. So happy to know that make ice cream cakes as well. They have a great selection of flavors from classic flavors to fruity & unique flavors. Something for everyone. Definitely a higher quality premium ice cream than the local town creamery that is over priced & buys theirs from...

Stopped in again tonight to feed my addiction to Twisters’ vanilla soft serve ice cream. The owner is such a wonderful person and fun to talk with. The ice cream is A+, the store super clean and the best part is the new outdoor seating area. Twisters is an excellent addition to New Fairfield and one worthy of...