Never Again!
Wow how things have changed, not for the better. I'm a local, I've been coming for a few years and have even brought groups of friends here. After the experience today they have lost a long time customer. Because I used to love this place, when I first sat down I posted information about the Red Envelope program on local social media in order to help them promote to locals like myself. We'll, I took that down! When servers want to complain about their customers it might be wise to go in the kitchen. Down at the lobby I was offered a full refund. I turned that down. This is not about money, it's about respect for the people who put coin in your till.
Previous review below.
Wow, a hidden gem. You cannot see it from the street because it's on the second floor of the Best Western. The best view on the beach, air conditioned behind a wall of glass with great views. This is not a motel continental breakfast. Full waiter service, fresh good food. You can park on the beach and come in the back or park in the front and just stop at the desk for a...
Read moreFirst of all I walked in I already felt the tension in the lady when she saw me..
I thought this was part of the hotel and I asked her how much was the coffee ?she said $4 I said is this part of the hote?l she snapped like no this is our private restaurant.. so I decided to stay at this Karen's breakfast she was falling all over this other lady ..not surprised she came around my table then was semi-pleasant but not like she was with the other lady.. as the lady was leaving she said something about her room number? I thought it was part of the hotel and then when I asked her she said no this is not part of Best Western.. And then getting out The door was so hard to push and I have a disability and she was so rude that she kept saying keep pushing keep pushing I said I'm trying to push I'm only 106 lb guess I didn't look like the other lady in the restaurant I didn't look like anybody there in New Smyrna Beach like a leathered...
Read moreWe are there twice, the first day our server was amazing. Unfortunately, I do not remember her name. She very super attentive and quick. Our second day our server was Kathy. She did a wonderful job too.
We ordered the two egg breakfasts and I had the pancake portion. Everything was worth it. Each day we were able to sit near the window to watch the beachgoers search for...
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