Ceci's — Restaurant in New York

They screwed up my order and made what they wanted to make. When I told them my order was wrong the woman said I never said that when I repeated myself more than 3 times. The woman does not understand English very well so you have to continue to repeat your order. The first time I ordered they had to transfer me to someone else because the woman that answered the phone didn't understand English. This is the 3rd time I've ordered from them and the last. The woman was nasty and when I told her my order was wrong and she said she wasn't fixing it. So I told her I wasn't buying it if she didn't correct my order. She said "So." So she lost out on $17 from me plus the food that was ordered by my sister. Bad customer service and they are fairly new...

I am appalled at what I just experienced! I was waiting for a order of fried chicken and the young woman who took my order stood behind the counter in front of the food steam table and began to wipe her nose with her bare hand, fix her hair and then put her hand in her mouth to bite her nail, all of this with her mask pulled down under her chin. I asked her if she was gonna wash her hands and she said she was tired. What is really happening PPL! And u would think that how hard the restaurant business was hit so hard over the last two years from COVID and still trying to recover, but it's food service workers like this that take customers business for granted....

I called to place an order for delivery. I wanted to order a shrimp salad. I asked the woman taking the order how are the shrimps made and she passes the phone to a male who also does not speak great English either. He tells me the brand of the shrimp. I asked him to place the woman back on the phone and she said that I can't call and ask the brand of the shrimp. I said that she never listened to my question and I only wanted to know if the shrimp were fried or whatever. I repeated myself multiple times and I hung up because I refuse to order from someplace that does not listen to...