I called on this date at 9:am to inquire about a porta Potty for my construction site. I dont even think the person who answered my call took the time to understand what I was calling for.
He asked if I had an account with them and proceed to give me the information they require to get pay. ( NO PROBLEM) But he still has not answered my two questions Do you have porta Potties available -Can I have it delivered today?
I didn't even knew the cost but "I am clear that my credit card has to match the mailing address of the card for warranty their pay "
He kept speaking over me, very condescending, I went alone with it until when he asked what size I needed. I only gave him an estimate of number of people that would be using the porta Potty. He insisted raising his voice to me asking the same question ( WHAT SIZE DO YOU NEED)
I politely thanked for his time and hanged up. Not my style , but I am looking to pay for a service that comes with clear information about where my money is going to. I spoken to other companies with the same inquire, all the questions are the same regarding a porta potty or they tell me they dont have the service.
RUDE goes wit out saying. If he is an employee I feel sorry for the owners of the company, if he is the owner and he is over load with stress, is time to look for other alternatives to run...
Read moreI have been in business long enough and used many different container services but nothing like this one. They drop the container on time and will take them weeks to pick up. After calling them every day and being promised that they will come on the next day which never happened. I usually don’t write reviews but this one needs to be seen so people don’t make mistake. And also the dispatcher is rude as hell when he hangs up the phone on you. They should really focus on customer service not the money. My customer got upset at me because D.B Container Services don’t do...
Read moreWe worked with DB containers this week and the service was exceptional. We had a flood and needed a container quickly to start clean up. Working with Ed Daly was flawless, he got us right what we needed in ONE day. What could have a been a complete stressful situation, was made easier by working with DB. The service, price, arrival time- absolutely was perfect. If you’re in the need for a container - this is the company to call! I promise they make it as simple as possible and this is...
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