Dannys Szechuan Garden — Restaurant in New York

I don’t know what happened to this restaurant but It surely isn’t the same, I see all the good reviews and maybe those are dine-in experiences but I placed 3 orders of Chicken and Shrimp hibachi dinners for pick up ($28.99ea.) it was by far the worse food I’ve ever had in my life, (3 spoonfuls that I forced myself to try, before I couldn’t take it anymore) I’ve had better $8 plates from the local Chinese take-out restaurant). For starters, everything was jammed into this one container, of course they make it look nice with the shrimp and chicken on top, that was s Trojan horse, underneath that was a pile of mushy and wet rice with probably all of the baby corn they had left in the kitchen that day, the taste was horrible, I like salty, but this was on another level, that’s all you would taste. We wind up tossing all this food in the trash, I called the restaurant and expressed my displeasure, no apologies, the lady said “next time you order tell them you don’t want it so salty” I continued to explain that that wasn’t the only problem with the food, she said My card will be refunded for the order, which was a lie and probably her way of getting me off the phone, I never received a refund, $99.00 dollars...

The food was good and the hibachi cooks were entertaining and funny. However the female manager - didn't get a name, was extremely rude. We were a party of 13 and everyone except me ordered a full meal. I split a meal with a co-worker but wanted to order a side of rice. Manager rudely told me I couldn't order anything if I wasn't ordering a meal and removed my plate and fork immediately. I had my friend which I was sharing an order with order me a side of fried rice since she ordered our meal. The side never came however we got charged for it. When we told her the side order never came. She started screaming yes it did I saw you eating it. Then she called the chef who confirmed he never gave us the side order and instead of saying I'm sorry she said "well I needed to make sure". I told her it's a 2.95 charge we were all teacher and there was no reason to lie about that. Story can go on with more rude moment but this one stood out the most. I dont want to hurt the restaurants rating however, would like to make it a point that you can not treat customers or people like this. It is unacceptable there are many way she could've handled it in a more respectful and humane way. Please work on...

I absolutely love this place. I order from here anytime I want Chinese food and I dine in whenever I want Hibachi... However, today I decided to mix it up a bit and ordered Chicken Chow Mein... I didn't get chow mein I got cabbage; meanwhile I'm expecting stir fried noodles because I mentioned noodles to them and yea - I got a bag of fried noodles on the side 😒 which is not what I wanted... They said that "I" ordered incorrectly that I should've asked for Lo Mein if I wanted noodles because Chow Mein for them is a cabbage dish... (google Chow Mein cuz I promise you it's not cabbage for anyone else lol) So, I had to pay for a whole new meal because I was not compensated for their mistake because they said I ordered wrong and I didn't want to take a chance and order their Lo Mein at this point... I shouldn't have paid and asked to speak to someone instead but I'm hungry and just wanted to eat, so at this point I asked for my usual go to... Moral of the story Beware that Chow Mein for them is Cabbage and NOT noodles & if you order something and they say oh no for us this means xyz, let them pay for...