Dunkin' — Restaurant in New York

Im sure Im not the only person that orders coffee for co workers, if I trusted the order was always done properly I wouldn’t need to ask for 2 pumps caramel in a tiny cup. I was told by a very rude woman it wasn’t allowed to be given out, however 2 days prior someone gave it to me. She was more concerned who gave it to me and trying to get a description of the person who gave it to me rather then her customer service at the time. She went on to say if the coffee taste bad it’s not her problem. -_- Don’t waste your money here. If America runs on Dunkin’ they should care about what they are giving/saying to consumers. She was most likely the manager in the am. Will not spend my money at this location. Time to find a new DD on the way to work or maybe a coffee shop with excellent...

This place was horrible. As soon as I walked into the store asking for my mobile order (mind you the store was empty no customers. They were just talking to a friend who did not work there), I got an attitude right away as they pointed to my order. My bagel twists weren’t toasted so I was going to ask if they could toast them for me but they were nasty. So I sent my girlfriend in to ask them to toast and again they were nasty. They even told me she doesn’t know how to order

The customer service was horrible. And the coffee was burnt and tasted like it was sitting there all day.

There was no manager in sight, but I sure wish there was.

I’ve never been so unpleased with a Dunkin’ Donuts before, and I am always getting my...

I worked here for 1 day yup, that’s all it took to be grossed out, so besides poor management.. this store reuses muffins for atleast 3-4 days… if they’re not rock hard they wrap them for the next day… last night Milk machine was clean and my “ coworker” literally mixed milk cream & skim.. when I asked her “ wasn’t that skim & cream in those containers? She then told Me the whole milk container was cream… she gave it to customers smh!!! The food station food looks so old & they literally just change the days. My manager told me “ make sure you redo the stickers before the end of the day”…. I’m like do I toss the food and refill? She said NO. I have 7 months of Dunkin experience this is illegal. I also ate from here and now...