Clean atmosphere and food is good however very unprofessional staff. Male staff member at the register named Ali was very disrespectful when it came to taking my order. He spoke in another language not knowing that I understood what he was saying. He was cursing me out in another language talking to a coworker about my order. All I ordered was a sandwich and a cold brew. I don’t think the order was complicated especially if I’m being polite. I asked to speak to the manager and the staff member (Ali) tells me to “fuck out of here” and refused to take my order once I let him know that I understood every single word he said about me. When I spoke to the manager, the manager just had a smirk on his face and manager didn’t take the situation seriously. Very disappointed because of the customer service I received and it’s unacceptable. If you don’t like your job then...
Read moreThis was my first going to this restaurant and I was really happy to see that it was all Kosher store. Everything was vegetarian so I was not restricted to few items to try within Dunkin. The customer service was excellent as they were very patient in answering all of my queries. I had tried the Sourdough Sandwich and lined the taste of it. The price was reasonable. The store was very clean and well maintained. I noticed that one of the customer who was elderly lady needed some help and the customer representative went above and beyond to help her out in every way possible which is great to see. I would highly recommend this store if you...
Read moreThis is probably the worst Dunkin in Brooklyn. The iced coffees are literally water with a hint of brown color and absolutely no taste... Their cold brew is so weak and taste the way a regular iced coffee should taste. I got another cold brew today and I threw it out on my way home. You can taste the full flavor of a cold brew at any Duncan location except for this one and I am sure they are just selling me regular iced coffee. If you're going to walk to this location you might as well keep walking to West 6th and...
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