
Worst deli ever the workers are very unsanitary, they only wear one glove on one hand, yet touch all the food they prepare for you with the hand that has no gloves on it. Meanwhile they handle money and coins that passes through hundreds of dirty hands then they go and prepare your food with that hand.
#2. One worker was scratching his ear with the un-gloved hand and proceeded to make my sandwich. I told him cancel my order and I walked out.
The proper way to handle food is wear gloves on each hand before preparing food. Then before you take the money take off your gloves, do the transaction. Then put both gloves on before preparing the next customers meal.
#3. There prices for a sandwich is ridiculous $22 for 2 sandwiches, I’m better off going to my local supermarket buy the cold cuts and the bread and make my own sandwich.
#4. I wanted to see what there health grade was, so i went online to view it, there restaurant was not listed or found in department of health website so I decided to call 311 and was told by the 311 operator if you can't find that business in our database just stay away from that place, so I asked the 311 operator can you look it up please?, the response I got was, I see why they are not showing up, but im not allowed to tell you. I suggest you just stay away from the restaurant. That was a very odd response.
I went to there facebook page, and there is a video of what I presume is the owner making a sandwich, and you will see the owner doing the exact same thing, he is preparing a sandwich with one glove on left hand, and putting the cold cuts with his right hand that has no gloves. I now see why the workers do the same.
They just lost 4 customers, me, my sister, and my...
Read moreI saw this place on Tik Tok and decided to give it a shot! The video that went viral did not match the energy in the store. The employees were rude, no greeting , no enthusiasm, and trust me I get it I’m sure I was the 8000th customer that came in asking for the Tik Tok icreceam cone but i would expect them to show a little enthusiasm and be happy people are visiting them from all different states because of a video that went viral. Instead of this becoming a continuous stop for me every-time I come visit my mom in the Bronx, this will be the last time I come here.
One thing i will say is the food tasted good, but I’m a big person on customer service and sadly you won’t get that here. Presentation was poor as well. Couldn’t even tell it was an “icecream cone”.
Also wasn’t a big fan of the fact it was super hot in there and they had food on the counter, that who knows how long it was there with flies floating around it.
Save the trip and go to Little Italy. There are so many better Italian delis down there or better yet just make the “Italian icecream cone” at home. It’s literally meatballs in a...
Read moreThis is a review but also a thank you to Ralph at G&R. After having the worst week of my entire life, running on absolutely no sleep after work, I came outside from G&R (admittedly having double parked to pick up my sandwich) to a $100 ticket on my car. This was just kind of the last straw for my awful week, and I burst into tears. Ralph came over to make sure I was ok, gave me a hug, and then proceeded to pull my ticket out of my pocket and tell me he was paying it. I don’t even have the words for how thankful I am, Ralph. I make minimum wage as a medical resident working 90 hours a week and could truly barely afford this ticket. You were the only bright spot in a totally dark week. I am so deeply grateful to you.
Also, to make this an actual review — my sandwich was really delicious. The ingredients were fresh and flavorful, the bread was the right amount of crispy and chewy, and for what you’re paying, you basically get 2 meals worth of food.
G&R has earned a lifelong customer and fan. I highly, 100/10, with my whole heart,...
Read more