Gookies Kitchen — Restaurant in New York

The food was decent ngl, but the customer service completely ruined the experience. The delivery driver banged aggressively on my door and called while I was already opening it, claiming they had been trying to reach me (I have an Apple ecosystem, if they had called, I would’ve seen it TRUST). Then, they yelled at me for not tipping enough, even though I had already tipped 15%. I ended up giving over 20% because the driver seemed distressed, but it’s unacceptable to take their frustration out on a customer.

The driver also claimed they drove 30 minutes to deliver my food, even though I live just 5 minutes from the restaurant. To make matters worse, my order was incomplete I didn’t receive the free drink that was supposed to come with my $20 meal.

I understand that everyone has tough days, but this level of service was completely unprofessional and...

I’m usually very satisfied wit the quality tho some people may not be so patient to wait as some restaurants deliver quicker

But to add to this I ordered again tonight and just wow the foods amazing it came out perfect the cook did it just the way i asked an really nailed it on the money 💵 if you know what I mean

Their really masters of fried food anything fried comes out outstanding just let me know you want it crispy and boom comes to perfection very well done

I’ll upload some pics of what me an the...

One of, if not the best, Chinese food spot on Merrick Blvd...and there are several. I've been ordering from Gookies for many years and the food is always excellent. The staff is very friendly. All the food tastes fresh and is well seasoned. You can see right into their kitchen, which always looks clean and airy. I've checked out every Chinese take-out spots in the area, and this one...