Absolute worst dining experience I've had in the city in the past 10 years.
It started with calling to make a reservation. The hostess wasn't sure what to do. Then I heard her ask someone internally if they take reservations for the outside. The person said no.
We arrive 10 minutes later. Our whole party of 3 checks into the hostess stand. The hostess completely disregards us and waves a single woman to the front of the line to add her name to the list for outside. They are a party of 3.
I then point out to the hostess that we were there first. I watch her write my name above theirs on the wait list.
We all go to the bar (their party of 3 and our party of 3). After 20 minutes, as promised, a table opens up for outside. They take the other party of 3 before ours. I asked the hostess why she took their party before ours and she replied that party had a reservation. I reminded her that, according to our first conversation on the phone, they don't take reservations for outside. She literally told me to take that up with up with the person who took their reservation. As if I would somehow know who that is.
20 minutes later, we check on the status of our table. It's not ready, so we ask to speak to the manager to see what is going on. The hostess blows us off and tells us that the manager is busy and we'd have to wait 10 minutes.
Finally the managers come down, don't let us finish our story, interrupt us at every turn, and show a complete display of apathy when concern and compassion was required.
We were ready to drop a lot of money here on bottles of wine, appetizers, surf & turf, etc. but our experience was ruined so close to the beginning that we didn't even make it to the table. There's no way to going to spend $60 on surf & turf in a restaurant where the managers gaslight us and don't take us seriously.
I would recommend never spending money in this place. They have a great location, but that often means the rest of the experience isn't worthwhile. That is absolutely the case with this restaurant. An absolute nightmare. Avoid...
Read moreThe City Island Sea Shore and Marina were disappointing. Before a customer can enjoy food in a restaurant, the atmosphere and ambiance should be acceptable. These attributes were not present on Friday, July 21st, at approximately 6:30 pm. the restaurant air temperature was hot when we were given a table. I talked to the waiter about it being uncomfortably hot, to which he responded that some of the air conditioning units weren't working properly. However, we were at the booth which we liked and decided that while we weren't comfortable, it was not bad enough that we wanted to leave as we were both hungry.
To start, we were served an assortment of diced cheeses, pickled peppers, and mushrooms with fresh French bread. This is the same appetizer that this establishment has been serving for years. It wasn't good twenty years ago, and it isn't good now, with the exception of the warm bread. Because we were so hungry, we really got into the bread and butter. That's when we noticed that it was getting warmer in the restaurant. The disconcerting part is that it hasn't really been that hot outside compared to weather conditions lately.
To add more unpleasantness to the experience, a fly kept buzzing around us and wouldn't stop. I came to the conclusion that there must have been multiple flies because just one couldn't be that annoying. Another observation that I made was that the water was not filtered; it had a distinct tap water aftertaste. It took a long time for our food to be served; we decided to just taste our food, then pack it up and go.
When I got home, I realized the food (Shrimp Frances) was not even very good. The prices at the Sea Shore are too high for the food to be mediocre. The Sea Shore Restaurant & Marina is not worth one's dining money or time. The only reason we stopped there was because the traffic going onto City Island was backed up. This restaurant happens to be the first one on...
Read moreI just got home with an overflowing large aluminum container filled with leftovers from my absolutely delicious lunch. Our meal started off with an assortment of breads (served pipinig hot) and a lovely relish tray of marinated mushrooms, pickled veggies, cheeses, hot peppers and olives. I was then served Manhattan clam chowder and ordered the fried seafood combo which included huge shrimp, scallops, fillet of sole and calamari and came with a side of linguine with marinara sauce. The clam chowder had a garlickly tomato base, an ample supply of clams and was clam vs. potato heavy. The fried seafood combo was light as air with a crispy, and not overly breadcrumb coating. Both the calamari and scallops were exceedingly tender and the shrimp were plump and juicy. I would have liked a bit more marina sauce on the linguine and should have asked for it, or for a side of it for my calamari, but such is life. One friend ordered the same entree but prefers New England clam chowder (I've had theirs before and it's the real deal but too rich for me). My other friend ordered the Seashore salad (instead of soup), the 1.25 Maine Lobster and linguine with garlic and oil and she enjoyed every bite of her lunch. Their lunch special includes coffee and dessert (a chocolate cake roll with a scoop of vanilla ice cream) which was the perfect ending to our delicious lunch. I am happily stuffed and looking forward to enjoying my leftovers, but they will have to wait until tomorrow because I'm too full to enjoy them tonight! The restaurant offers their lunch specials Monday - Friday from 11:30AM - 3:00PM. Their lunch special menu is not available online so I asked the hostess if I could take pics of the menu and she gave me one to take home. FYI - The restaurant is also offering a Twin Lobster special every Wednesday in June and for $35 you get two 1.25 lobsters, chowder, salad and a baked...
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