ATIK Restaurant — Restaurant in New York

This is going to be a lengthy review, I do hope you make it to the end LOL. I will preface this by saying I travel to the Mediterranean often, spending much of my time abroad so I was especially excited to see this restaurant come to the Bronx. Additionally, I am born and raised in the Bronx and will always support new businesses. This review will be pros and cons based off MY PERSONAL EXPERIENCE and is by no means to take shots at a new establishment, but when you are paying upwards of $400 for an evening here you should be allowed an honest review, also giving grace as they just opened about a month ago. PROS: The space is stunning it gave me vibes from what you would find in a restaurant in Greece, but for me that’s where the “Mediterreanean” concept ended. However, if you are looking for a good photo moment you will find it here. The outdoor space is also set up beautifully, unfortunately the day I went the weather wasn’t great and we had to change our reservation to indoors. They neighbor with Vistamar next door, from what I was told by staff the owner of Vistamar also owns ATIK. The staff was extremely attentive, checking on us often and refilling our glasses. We didn’t feel rushed by any means. The menus were all digital on IPADS which I thought was really cute.

THE MENU: Nothing about the menu screamed Mediterranean to me. Again, as someone who frequents the Mediterranean, I think there was room for improvement as far as the menu selection, adding pita and hummus as an appetizer just didn’t do it for me. My friend ordered the chorizo mussels, and I had the fried calamari, no complaints there. It was all delicious, well prepared and well-seasoned. For mains I had the beef short rib with the truffle corn polenta and a side of spinach. My friend ordered the prime NY strip with brussel sprouts and a side of mashed potatoes. The beef short rib was tender and delicious; the truffle corn polenta was a no for me. The truffle was overwhelming with the texture of the polenta and did not mesh well with the sweetness of the corn. The spinach was incredible, and I could have eaten that alone. My friend’s steak arrived cold with a cold piece of butter on top and we had to send it back to be reheated which they did with no problem. We ordered a bottle of Whispering Angel Rose which I initially believed was $55 and maybe I am mistaken, however when the bill came the bottle was $114 As someone who does bottle service often, I am no stranger to bottle prices, however this was not a magnum bottle it was the same $26 bottle that I purchase in the liquor store, I get the up sale I do and if it had not been for me questioning the price of what I saw on the menu overall I would not have mentioned at all. Again, I could be mistaken about the menu price. We skipped dessert as nothing was really appealing to us. THE EXPERIENCE: When we arrived, we were seated quickly for our 6:30pm reservation, initially we were cramped and were told we couldn’t be seated elsewhere due to the number of reservations, although the table we asked to be moved to was unoccupied until we were signing our check. There was no room on either side for us to get into our seats and when I asked how we were expected to do so, the hostess said that is a good question, they ended up moving the coat/bag rack of the next table so we could sit. There was a show around 8:40Pm that was nothing spectacular and we were told that they also performed next door at Vistamar. The experience overall was standard nothing too terrible and nothing outstanding. When the bill came, I noticed a cash price and a credit price in which you can save money if you use cash, which I am pretty sure is not legal based on newly passed NYC/NYS legislation again I could be wrong absolutely check for yourself. An automatic 20% gratuity is also already included for you. I would give the restaurant another chance as I would love to try the outdoor setting as well as the Branzino. I just know to manage my expectations better around the...

Came here on 6-21 for my friend’s birthday dinner, she had reservations for 7:45pm we were seated at 8 pm when most of us arrived. Let’s start with the positive , the restaraunt is beautiful. Ok , warning this will be lengthy. First red flag. There was a mishap as my friend was informed that she would have a pre-fixed menu , however the manger Ricky advised us that , the information provided over the phone was incorrect and informed us that the pre fix menu wasn’t a set price which didn’t make sense when my friend was provided a price over the phone . Next , we ordered our drinks at 8:39pm the drinks came to us at 9:29pm. Yup, we waited for our drinks for an hour. The first round of drinks were good . However , my second drink was halfway full, As I was informing the waiter he gave me another drink stating that he noticed my drink was not initially full and stated that the bar did not know what they were doing . I looked closely at the drink and realized it was not the same drink . I informed the waiter and he confirmed the new drink was not what I originally ordered , in fact the new drink consist of light and dark liquor . I don’t mix liquors . I informed him of this and the responsive was taste the drink it’s good. I told him I don’t mix drinks and he took the drink, I never received the correct drink . We ordered appetizers and received it an hour and change later🥴. Literally received it 9:45pm . I ordered the crab cake which was good. FYI we ordered the appetizers and food together . I ordered the lobster ravioli. Upon waiting for our food , a couple next to us left and complained to us how they waited hours for their food. Despite this,we gave the restaraunt grace for being new , as we were a party of 11. Approximately at 10:15pm we inquired about the food as we had two pregnant people at the table . The waiter could not give us a direct answer . We asked again to speak to the manager Ricky , however they sent another manager who said Ricky was busy and the manger that came was of no help. At 11pm still no food , now I have a headache , two ppl went to another manager and complained and advised them if the food was not on its way out we are requesting the check. The manager gave us 20 percent off the check . For 11 drinks and the appetizers the bill was $450 after the discount. The waiter then brought us another bill with the tip 😅 like he wasn’t forreal right ? I have no limit to what I would spend to eat as fine dining is my thing to do . I can’t get with high bills and the establishment sucks.

Let’s not mention as we were leaving we saw Ricky. He looked at us and as someone tried to explain to him what happened his response was ok & brushed us off. Oh he was also helping someone else that also was complaining about not receiving food . The birthday girl had to go to another restaraunt for food and some of us went to get food from seafood city 😩. I would never return back or recommend them . This is my first time going out to eat and not receiving a entree 😩

Honoroble mentions! While waiting for our drinks and food , they kept bringing the wrong drinks and almost gave us someone else entree .

ATIK never...

A very beautiful restaurant but the drinks are very light and full of sugar, however the menu is creative and everything was fresh and they have many vegan options. We spent close to $300 between two people we each had three signature cocktails. for food we ordered two apetizers, a salad, truffle fries and the salmon.

Here is were you guys lost my good review. We asked several times to be moved to the outdoor area, we were at the restaurant for about 3 maybe 4 hours. We were flat out denied ( we were even forced to make a reservation earlier than we wanted because they told us it was “fully booked”) the restaurant was at about 30% capacity basically the entire time we were there and we were forced to come in earlier than we wanted; the restaurant never got more than 50% full and im being extremely generous with that estimate. so I felt as though what we were told regarding it being booked to capacity was clearly a lie. We were told no three different times to sitting on the on the right side of the deck which was literally empty the entire time we were there, not one person.

Our waiter was great (we tipped him well it wasn’t his fault) and if it wasn’t for being continuously denied to sit on the deck while keeping the entire area empty the entire afternoon I would of rated it higher, I couldn’t shake the feeling that this was race related because I watched them seat other people in a couple outdoor tables and they all had something in common that we didn’t have, blonde hair and white skin.

Lastly, I asked for a manager before leaving to give my feedback and we waited for about 15 minutes before leaving because a manager never took the time to speak with me about my experience that’s when I decided to leave an online review. I let my frustration simmer before sharing my experience so I could be honest about our experience, we were there about 3 weeks ago.

i would say the spot next door also has a gorgeous vibe and are much more accommodating. We will sadly not be returning to ATIK.

All the beautiful decor in the world doesnt outshine being treated the way we were that day. we paid close to $100 per hour to basically be snubbed by the seating hostess. This wasn’t a “special occasion” we enjoy fine dining on a regular basis and go back to our favorite stops often , and I love to tip well, point being, dropping $300-$500 on dinner is a regular occasion for us and it’s mostly on drinks and appetizers since we mostly just look for a good vibe and a pretty place to catch up. Not that it should make a difference how much $$ we spent, you should treat everyone equally, but you guys really messed up with us.

please speak to your staff about this, and remind them that having your body done doesn’t entitle you to be a snob while you are working. your restaurant has alot of potential but service is key when fine dining and your staff failed horribly at that. i don’t enjoy leaving negative reviews but that experience...