SK Sweets Rockaway — Restaurant in New York

I’m genuinely happy to write this review, considering it was an extremely busy day all around at every sweet shop here in queens. Happy the family and I chose SK today, though the place was extremely busy, I will say the fantastic crew up front helped. This review is for 8/19/2024 for reference also, the crew at front eased our nerves as we were getting sweets. We needed a chunk of sweets today since it’s brother sister day, and we had a small function. Initially, I was scared because when things get chaotic at any establishment, things can go haywire.

I’m very pleased to say that the lovely young man and young lady up front made our visit easy, and even suggested options for us to try for our diverse set of folks. They were super knowledgeable, I didn’t catch their names, but the girl has some color in her hair and she wears a gold necklace that represents the symbol for Sikhism. The young man had short black hair, average height, and was just as helpful. Both were knowledgeable about sweets arrangements, ensuring that all standards met in accordance to allergies and such. I was very content with the service, not only was it fast, but both individuals were kindhearted and smiling throughout. We got our sweets in time, and we were handled accordingly.

If you want good service, come here. The young lady and young man today were the stars of the show, and our event was a success! If you’re looking for handouts of sweets you need to go somewhere where you can sit down then, this shop is about being effective and efficient— and the two workers I referenced are models of this establishment, they’re the reason I would suggest folks to come and support.

Remember this store is on rockaway Blvd, it is always with people coming in and out. If you wish to have service by which you’re pampered like it is a five star restaurant and you’re hand fed and babied, please be realistic about that as it’s a simple sweet store. But despite this, that shouldn’t dissuade anyone, as this Blvd is known to be a busy place for folks, people come and go.

Like I emphasized once again….

That crew today though helped so much, I can’t thank them enough. I hope their work is recognized. They kept the operations functional, never showed attitude, and kept that place very clean amid the stress of the busy work day.

11/10 would...

I recently visited Sathguru Sweets with the expectation of getting some fast food, specifically their double-decker veggie burger. Unfortunately, my experience was far from satisfactory, and I'm compelled to leave a one-star review to save others time.

Despite their advertisements claiming that they offer fast food, I ended up waiting for over 30 minutes, and I still hadn't received my food by the time I had to leave. It was incredibly frustrating, and I felt like I had wasted my time. All I had ordered was one double decker burger, and it wasn't that busy, only 3-4 customers.

As a customer, I expect to receive the services that are advertised, and Sathguru Sweets failed to deliver. Waiting for such a long time and not getting my food was an absolute waste of my time, and I'm disappointed that I had to leave without getting what I paid for. Despite asking them how much longer it would take, they assured me it wouldn't be more than a few minutes.

I hope that Sathguru Sweets takes this feedback seriously and improves their services. It's not fair to advertise fast food and then make customers wait for an extended period, only for the customers to get frustrated and leave without any food. I urge people to avoid this place if they value their time and expect to receive the services...

I honestly wasn't going to leave a review; I was just not going to buy at this shop anymore. However, I feel I must let the public know what I saw. I went in a couple weeks ago to order some sweets and I'm not going to lie they looked amazing so I thought I'd order a mixed variety. While waiting for someone to address me I noticed a woman packing sweets into a plastic container with her bare hands that would be distributed. Nevertheless I minded my own business. As I told the employee what sweets I wanted she grabbed the sweets with her bare hands also. I was just in awe by the lack of hygiene that I threw them away once I got home. Why am I writing this review? Because they distribute their sweets to so many locations such as West Indian markets. You don't know what these workers do with their hands or if they even wash their hands when it comes to food handling and consumers need...