Starbucks — Restaurant in New York

I was at the Starbucks location at 8002 Foster Avenue, Brooklyn, NY,11236. Today 12/23/2023. When I arrived, the lights were turned off, but people were inside. I thought it was a private event or something, I then come to the door, I see someone standing at the door on the inside. She looks at me as if I should see her there and walk away, I knock on the window to see when she going to open the damn door. Mind you it's 4:15pm. She unlocks the door and then tells me they are closed, I see so many people in there standing around in the dark and I ask what's going on, she then tells me shes there with two of the other people and she's going to leave so only two employees are going to be there which is her justification for closing the store and allowing only drive up orders. I asked for the manager and he wasn't there. She said she's the acting manager. She did allow me in after I told her that I wanted to buy a banana loaf. I asked her if I can sit down and use the Wifi in the store, she said yes. I bought my food and sat down to use the wifi. When everyone else cleared out, which was on 5 minutes, she told me I had to leave, I asked why, and she said she couldn't legally lock the door with people in there but when other customers wanted to leave she had to come from the register to open the door. I'm very perplexed as to how she was conducting the Starbucks business with her rules. So I was forced out in 5 minutes after I was told I could be there. It's now 4:51 and I'm not in the store. I called corporate to complain about this ridiculous service. This is...

There’s a girl there (black girl, long brown box braids, is wearing a green hat today and jeans, medium / chubby body size) who’s job I guess is to clean (even though there isn’t anything to clean), it looks like she just looks for random things to do to look like she’s being useful.

But I found her attire to be inappropriate as an African American female myself, it was off putting that she had to keep pulling her pants up and her stomach was completely out. It wouldn’t make a difference to me if her body type was skinny, everyone else who works there is dressed with regular length shirts, why can’t she do the same? I know Starbucks is modern but it’s also not your hole in the wall coffee shop where the baristas curse and wear whatever they want.

Also she did something weird and off putting; I asked for the bathroom password and she didn’t respond she just walked over to the bathroom and input the code. I had bought a drink and had been sitting for a while working so I wasn’t just walking in. Then a white man walked up and asked her, there were two vacant bathrooms, and she said “sure” then gave it to him verbally. We were both polite so I don’t know why her response to me was any different but that was very strange and he hadn’t ordered anything, he just walked in and made a B line for the bathroom.

She should acknowledge everyone the same regardless of whatever she’s thinking and she should cover up her...

I’m a city Starbucks girl, to give context. I always pass this Starbucks all the time so I wanted to try it out. Went to the drive thru and waited. Ordered my Venti drink and a lemon loaf. As I’m driving off, I go to open my lemon loaf but I always check the expiration date. I instantly see June 7th and today is July 1st. I instantly made a U turn and went straight back to the location. Once there, I talked to a guy who didn’t even come to the counter but pointed to the female to answer my question. I explained my issue and she takes a look at it. She’s says, “it was produced on that date and we just took it out the refrigerator two days ago”. It’s good. I stated are you SURE?! She says yes. I said okay but what I really should have done was get my money back. The cake was normal but the frosting was disgusting! My instincts was absolutely correct. There’s no way that, that cake was made a month ago and you expect the consumer to eat it. I’m absolutely disgusted. Will not be going back. I have never experienced this at any...