Subway — Restaurant in New York

Very dissatisfied and this isnt something to make an excuse as if it was only this once This particular location is known for this routine. This location has a habit of using bread from previous days. Lunch time ranges from 11-3pm. There is never any fresh bread made at this location unless the previous bread from the day before is used. The oven is only just now baking bread and it wont be ready until after 2. I just paid $15 for a sandwich with left over hardened bread. These franchise owners dont know how to run an operation and you cant blame them because that's the company not holding and frequently making sure they're operating in standard!! If a metric is indicating a number of customers arrive at this time during the early morning vs the previous night of sandwiches that weren't sold. The nature of owning and operating a business is anticipating loss. Instead of accepting the loss they recycle the loss as a poor review ? This is a very dangerous game franchise owners are playing because clearly non of them have realize that the concept of they're business is a " sandwich " it cant be formed without bread!!! If I'm a customer filled with fear of my bread potentially being stale in what mindset are they living in where they think I'll be returning after experiencing such...

I have been purchasing sandwiches here at the Arden Ave location for about 5 years now about once a week , Today I walked in ordered three sandwiches as I usually do for my family and the employee behind the counter told me we dont accept subway coupons . I asked him why not ,isn't this a subway sandwich shop? His reply was yes but we do t accept them here anymore. Last time I received coupons was about a year ago in the mail and used them there. I have never heard of that before that's why you are buying a franchise , their food , their name, their support. I spend close to $50 a week on three sandwiches every week and when I have a coupon they want to refuse it????? I walked out and told him to eat it!!! They lost a customer that's it. Dont give this store any business for their one sided tatics, BOYCOTT SUBWAY SANDWICH SHOP ARDEN AVENUE ,STATEN ISLAND NY. PUT IT ON FACEBOOK, TIKTOK ALL SOCIAL MEDIA. JOIN THE CAUSE BOYCOTT SUBWAY SANDWICH SHOP!!!!!!! LET THEM KNOW THEY ARE IN BUSINESS BECAUSE OF US THE CUSTOMERS!!!! ...

Not sure if it was the workers fault, or management for not putting more people to work, but I waited 25 minutes for service. Not even for my food… Just to be SPOKEN TO by the only employee working. She was too busy doing online orders and did not even bother to look at the line once. There was at least 8 others waiting to be helped! Super slow at that, didn’t even seem productive and did not know how to handle the customers. Actually Seemed annoyed with the customers… If you don’t like your job, leave! Or ask the manager for some help! Or at least apologize to your customers!...