By far the worst food truck experience in my life. Avoid if you're looking for a quick, well priced meal.
My order of fries and a shrimp burrito took 43 minutes and my buddy's chicken quesadilla took 52 minutes. Yes, I timed it because it had taken so long.
OPERATIONS:
Went here and wanted to love it based on social media hype and good reviews. There were 4-5 people waiting for their food ahead of me. I expected a 10-20 minute wait, maybe 25 if they were slow. I was not expecting the wait would be nearly an hour. This is simply too long for a food truck.
Order fulfillment seemingly is in scrambled order, as some customers were served their dishes within 20 minutes of arrival. I saw many customers arrive after me and leave much before me, which was incredibly frustrating.
There were four employees in the truck. Two were sitting for the majority of the time and not doing anything, even when the grill is large enough for two.
The difference in time between my and my buddy's order was 9 minutes, although we ordered at the exact same time. Standing outside, my burrito became cold by the time we were able to eat.
SERVICE:
I did not receive any notice that the wait would be nearly an hour or even any estimation at all on completion time. Had I known the wait would be longer than 30 minutes, I would've gone elsewhere. Not once during my 50 minute wait, when I was in eyeshot of the truck the entire time, did the employees notify me of the status of my burrito. This would be normal for a 20 minute wait, but for such a long wait, some confirmation that my order was actually being cooked would be nice.
PRICE:
The value is poor. My burrito was $15 and fries were $5. The volume of the burrito is about 1/2 a chipotle burrito. Much skinnier and shorter. For the $15 price tag, I was expecting a very beefy food truck burrito. The fries were standard size.
This would be a good value at $8, a standard value at $11, and a terrible value at the actual price of $15. One could go to a genuine restaurant and get a great burrito for $15.
FOOD:
The burrito tasted good. A bit sweet for my taste, with the jollof rice reminding me of a sweeter ketchup-y taste. The shrimp were well cooked. However, my burrito did not include sour cream as listed on the menu. Small point to nitpick, but it shows the inattentiveness and lack of detail. I considered giving a 2/5 because the burrito tasted pretty good, but ultimately the lack of consistency between the menu and the actual item reduced it to a 1/5.