IT’S A WRAP and more… — Restaurant in Newark

I want to begin by acknowledging the importance of supporting Black-owned businesses, and I genuinely admire anyone taking the leap to run a business in the food industry. I came to your restaurant hoping to have a good experience and support your efforts.

That said, I feel it’s only fair to be honest about my visit. Unfortunately, my experience left me disappointed. I was given the wrong order—someone else’s food—which caused confusion and frustration. I chose not to return it, but that shouldn’t have happened in the first place.

Additionally, the service felt disorganized, and the attitude I encountered made me feel unwelcome, as if I was an inconvenience rather than a valued customer.

I do appreciate that the food is healthy, and that matters a lot to me. However, overall, it just didn’t meet my expectations in terms of flavor or experience, and I don’t see myself returning.

I share this not to tear down your business but in the hope that it encourages reflection and improvements. Wishing you all the best on...

This was my first time at It's a Wrap, game night it was on Friday after Thanksgiving. I wasn't sure what to expect but I walked into a SMALL eatery which had tables set up with games, such as Connect Four, the infamous Spade card game lol and of course Giant JENGA. There was music of R&B of all genre's. There were ppl playing games, talking to each other or just dancing. It was a fun time for me, I will...

I’m so pisses off I order a grilled chicken wrap with fries, I will never order from here again, I got a messy dry to taste and rap with some soggy greasy fries which is Horrible for 15$ I could have got a better wrap at Wendy’s, just being honest, I’m truly pissed, 😡 yall need to do better with people food in the Future.. My...