After 12 1/2 hrs at hospital was excited trying this place for first time that I scheduled delivery for right after work. Get home got my food delivered by Manuel, 2 tiny bags, this place missed 1 of my orders COMPLETELY. Spoke to Manuel then I called restaurant told lady who picked up they delivered 2 seafood cocktails (ceviches mixtos), and I didn’t receive the Crab meat with a side of rice, plantains and salad (cangrejo con arroz, platanos y ensalada). Manuel told me there was a language barrier as driver didn’t speak Spanish and lady didn’t speak English which is NOT my problem. Yet, I still tried to politely solve their miscommunication issue. She kept telling me that she thought Manuel asked for 2 seafood cocktails because she told him they didn’t have the 2nd part of my order request which was the Crab meat combo. What her exact words were “YOU SHOULD CALL NEXT TIME TO AVOID THIS, BECAUSE THATS NOT MY FAULT AND I CANT DO ANYTHING ABOUT IT”. Then why have your restaurant on GRUBHUB?! Which is where I ordered with. And it’s America English is crucial, she should’ve gotten herself help. Last but not least, as a restaurant who prides itself in professionalism IF THERE IS NO MORE OF SUCH THINGS LIKE CRAB MEAT, IT IS THE RESTAURANTS RESPONSIBILITY TO CALL THE COSTUMER AND ADVISE THEM AND ASK IF THEY WANT A REFUND OR TO ADD/CHANGE ORDER. First and last time I order from this place, such a unnecessary headache.