Wendy's — Restaurant in Newark

Unfortunately, I had the displeasure of interacting with an employee named Sam. Very nasty and sassy attitude. He seems to genuinely dislike doing the basic aspects of his job. A part of my order was unable to be fulfilled due to the item being sold out. He asked if I wanted a substitute. I declined and asked for a refund of the item that was unavailable. This is when Sam decided to roll his eyes and kiss his teeth, start mumbling under his breath, and get aggressive. And for what? He displays all of this rude behavior, just to end up getting someone who knows how to do their job to come and give me my refund. Why wasn't that the first reaction from the start? I’ve had issues with this location before with messing up my order. Yet, I let it go because there are about three workers working there that understand customer service. But I will definitely take this last interaction as a sign to not return again. I don’t understand the appeal of retaining unhinged employees, such as Sam. It definitely seems like...

OMG, the food yes it was good but the line was so jam pack! I paid by card and when I got there to pick it up it was no where near done it was like they panic and could not recover with the orders. I say this because I ordered a biggie bag and 3 salads I sat on line for 10mins. maybe longer for a salad. I asked about the ice cream cause I have a card that allows me free ice cream for a year and when I asked for apparently the only 2 flavors they have my ride got upset cause there's only 2 flavors and the employee made it appear as if there was more so I was disappointed. My advice, even with this pandemic remember ya'll were getting alot of business before this so stay calm and you can get them orders out under pressure I speak from experience your a team and you need communicate with eachother. I'v been staying away because of this fiasco but will come back and I would like a grace period...

Well wendys must have new Chinese owners🤔🤔🤔

The food good but now every wendys I go to They only give u half the stuff u paid for and no ketchup No napkins No straws

And every drink no matter what size u oder they only give u the tiny cups for new born babies 🤦‍♂️🤦‍♂️🤦‍♂️

Well another American Restaurant sold to he'll 💯💯💯💯

Notice all the wendies was Remodeled just like Burger King Now the Indians own the burger kings Just like 7/11

Now wendys

I'm sure McDonald's is next

Can't say pizza Because it don't exist anymore it's not Italian it's now made out of tacos and hod dogs and chillies and all that garbage

I'm Puerto Rican and Italian

Give it to me I was raised on or take it to another country that's not USA and change it there 💯💯💯💯

I'm Not Racist 💯💯

But damn don't change the Food

Now I see where Trump is coming from I hate him now I'm starting to agree...