American Deli — Restaurant in Newnan

So I have been going to this location for close to 10 years this was THE Rudest experience. Out of control cashier, no customer service. I ordered online and when I received the text it was ready I went to pick up. Two young ladies at the front told me “nope it’s not here”. I showed my receipt, my confirmation etc and was told to contact door dash. Well there is no contact for door dash because I ordered on THEIR website. She repeatedly talks loudly over me as I’m explaining the only option it gives me is to call the store itself. She again yells that they do not have any order for me and they haven’t had an order for my name all day. As I’m telling her and showing her my phone, it shows it’s there and ready how can they have no record? She goes off yelling about how they can’t do anything for me and I need to shut up and leave. She Continues to run her mouth loudly at the counter to everyone in the store about how ridiculous this is etc When her supervisor walks up she very rudely says to me “you can ask him but he’ll tell you the same thing” Guess who found my order right on the cooks screen??yeah the supervisor, He found my order, made my food and had it resolved in minutes. Rude girl at the front didn’t even look at the screen to see if my order had been received then continued to yell at her supervisor after the fact about how it isn’t her fault and they didn’t tell her anything, She was still cursing loudly acting a fool as I walked out with my order. Will never go back...

My husband placed an online order through their website, picked it up and brought it home. Once home we realized nothing about the order was correct, he called the store for a resolution. He was told to go back online to resolve the issue. There was zero access on the site to dispute an order or ask for a refund, so I went to the store. When I was explaining the issue, an Asian man walked up and started complaining about door dash. I tried to explain we didn't use door dash but he would not listen or even speak to me. He would only speak to his employee and tell her what to say to me. His misogynistic behavior was completely uncalled for. All he kept saying was " who is gonna pay and fix mistake". I said it wasn't my mistake and asked for them to be remade or refunded. He finally agreed to remake but kept on the same loop of blaming door dash and bitching on who was gonna pay to fix his mistake. I finally received my corrected order but those teeny tiny wings were very overcooked on purpose. I will never be ordering these quail wings again and no patron should be treated this way. The cashiers were very sweet and kind and it makes me sad that they work with such a crappy boss because lord knows how awful he must treat them. Most disgusting wings I...

Me and my husband it here all the time! I will say I never post a review and less it's negative but I have to let all of my surrounding neighbors know how great this places! The food is so freaking good you get addicted to it I have gained 20 pounds so I guess I need to lay off of it a little bit but it's just that good! Also the owner is the nicest man ever. he believes the customer is always right when to tell you the truth we arr not. I said the cashiers are so friendly there is a young African-American girl with dreadlocks that is so nice you actually believe that she wants to be there LOL. Also mambo, I believe that's his name, he's a sweetheart he will apologize for things that are not even his fault. But the main thing is the food is fantastic a great owner with great people working for him and he is just amazing. I stress on this because only one time did my order get a little bit different and it was actually my fault but owner apologize 100 times and fix the order when it was my fault to begin with, deep best Philly cheesesteak's in Georgia yes they are better than JR crickets also amazing wings. Like I said before I never publish positive comments or reviews but this is a true...