Subway — Restaurant in Newton Falls

Placed a mobile order, pick up time was for 6:40, I went to the store first to give them extra time and got there around 6:45. My order wasn't ready until after 7 so I had to wait while they continued to serve walk in customers while I had frozen items sitting in the hot car. People order ahead for a reason, if a customer is told to pick up at a certain time and the order is not ready when the customer arrives that order should be priority number 1, not walk in customers who showed up well after the pick up time. It's not like I showed up early for my order, I even gave them extra time because I knew I was going to have frozen stuff. I would have gotten faster service with a walk in order which defeats the entire purpose of a mobile order. I watched two different customers leave with their orders before my order was even started, then a third customers order was nearly finished by the time mine was done. The third customer was in line behind me and 2 team members worked on her order. 1 guy worked on my order and my order was 20 minutes late. Also, the elderly lady that works there is extremely rude. Last time I did a mobile order there was an issue so I called and she refused to help, unfortunately I didn't get her name she was no where to be found when I picked up that time. They also shut off mobile ordering for the store as they see fit. I'll be contacting corporate about the issues at...

Could be a lil cleaner,the one lady that took my order was nice and helpful but the cashier has a attitude problem got smart with my 10 yr old son and husband cuz they accidentally got lemonade instead of water cuz they didn't know where the water button was.. She could've shown them instead of yelling at them. I even offered to pay for the small cup of lemonade but she instead kept...

Not good twice now my card has been frozen at this subway, I have $65 on this card and what ever they are doing my card gets frozen and I have to call to get it unlocked. What good does it do to put money on your card when you can't use YOUR MONEY. And when you call you get a recording, it takes most of the day for them to unlock your card. Think after I use my money looking for...