Echo Bridge Restaurant & Cafe — Restaurant in Newton

So the first time I ordered from here I ordered scallops.. which are clearly advertised as "sea scallops". Any seafood lovers out there know there's a very big difference (in size) between sea scallops and fresh water scallops... fresh water scallops are significantly smaller than sea... what I got were very clearly fresh water scallops. I was very disappointed about that, but just kind of let it go. Today I decided to give them a 2nd chance, with a completely different dish. I will never order from here again. I ordered a TWENTY- TWO DOLLAR steak tip sub!! 22$!!! Not including the extra dollar to add cheese and 2$ for the Cajun fries over regular. After tip and everything it came out to almost 35$ (I also got a stuffed quahog). The sub was supposed to be rare to med rare... look at the pics!! That is defs NOT even med rare, let alone rare! The tips are soooo tough it's unreal!! I couldn't even chew it!! Just look at that sub, does that look like a 22$ sub??? I get this same sub from a different place for 14$ and it's AMAZING!! And the stuffed quahog.. just wow! I ended up giving it to my boss before I decided to take pics, but I took pics of the shell so you can see how ridiculously small it is. In the pics you can see it's barely bigger than the lemon wedge and there's zero depth to the shell.... which is normally not that big of a deal. Even if the shell isn't super big or deep, they're usually STUFFED and like over flowing. Not these ones! The stuffing was level with the brim of the shell and there literally wasn't a single clam in it at all!! Despite the description explicitly saying there's TONS of clams in it. The layer of stuffing was soooo thin that it was literally crusted to the shell from the cooking process (if you know what I mean, almost like cheese gets when you put it in the oven super long). There was genuinely, MAYBE, 1 1/2 tablespoons TOTAL in the shell!! I was dumbfounded when I opened that bag... if I wasn't at work and out of break time, I'd of returned the food and gotten my $ back! The one good thing I'll say is, the quahogs were only 3$. So I guess that's not a terrible price for what I got.... even though the ones that they sell at Stop & Shop grocery store are a buck 50 and they have a minimum of 20+ times the...

I've been coming here for a while now, but a recent event impassioned me to leave this review.

Let me start by saying that firstly, the food here is ALWAYS delicious and cooked to perfection. Never have I ever received something done badly, spilled, or over/undercooked.

Secondly and lastly, the employees and manager here are very kind and understanding. Today, I put in an online order for a pizza, but through either my error or my phone's internet connection error, my comment of "no mushrooms please!" did not attach to the order. When I arrived, my order had mushrooms on and I told them that I had put "no mushrooms." Without fuss, I was told that they would make another pizza for me right away. While I was waiting, I realized that the comment did not attach for some reason, and quickly apologized for my error. They were entirely understanding and even let me keep the second pizza free of charge!

This interaction of them "honoring" MY error was wonderful and will keep me coming back for a long time! Combine that with the fact that I heard they give free pizzas to the elementary school students nearby, I gotta say that this restaurant has become one of my favorite places to come to. Delicious food and good company, what more could...

I am giving Echo Bridge 5’s primarily for hitting me in the feels. Haven’t been here since I was a little kid. Echo Bridge has not changed much since my last trip years ago. If you are looking for fancy or modern, likely not your place. But if you are looking for the crowd who prefers Dunkin, here you go. Echo Bridge has been in business since 1962. It’s located across street from Hemlock Reservation where the Echo Bridge over Charles River is located. The falls were running strong yesterday. Food is primarily Italian & they also have American fare (burgers, fries, ..). I had pizza which was huge & loaded with toppings. My husband had a burger which he rates excellent . Drinks are real good & fairly priced. For metro west Boston area prices are lowish. Our waitress was very kind & doing her best. Unfortunately she was only waitress on in dining room on Saturday night. What most amazed me at Echo Bridge is no one had their cell phone’s out. Felt like a diner crowd with all shapes, ages, & sizes. People were talking, laughing. Hope they are able to get right...