Mattress Firm Newton — Hotel in Newton

I had a very informative and enjoyable visit with Fred Siegel at the Mattress Firm store in Newton Upper Falls. My grandson and I spent a long time asking Fred many questions. He recommended a mattress that I wasn't thinking of purchasing, but Fred thought that I was looking at the wrong mattress for my body type. I listened to his advice and purchased the mattress he recommended, along with an adjustable base, a sheet set and a pillow. The pillow that came with the mattress wasn't comfortable for me and Fred helped me pick out another one. I haven't been treated as well with any other purchase I've made for a long time! Within a week my mattress was delivered by two men that took my old mattress and box spring, help dispose of my mattress frame, and set up my new bed in a timely way with care and consideration. I would highly recommend this store and the Mattress Firm company to friends and family. I am enjoying my new bed and the adjustable base. The bed height is much lower than my old mattress and I don't have to take a leap to get onto my bed. Thank you Mattress Firm for a...

Carl is really helpful explaining why it's so important to pick the best mattress for YOU, as opposed to your wallet.

I through my back out in December and have been indecisive about pulling the trigger on a $200 mattress (just the mattress). But my back has been killing me. And because I was online shopping it was very easy to just close the window and forget about it. But my back, still.

So when I went to Mattress firm in Newton, I was put into a situation where I could talk about my worries and concerns. That's where Carl outlined the importance of a restful night's sleep. He showed me the difference between what I could afford, versus what I needed.

Afterwards, it was just a matter of explaining my financial situation, which wasn't an issue at all. Fianaced and I won't need to worry about my first payment until 30days after delivery.

I walked in with no money, explained what I needed and left without spending anything as well as a great mattress and bedframe.

Go see Carl in Newton if you need a Mattress. He...

Had a wonderful experience picking out my new mattress and frame. I HIGHLY recommend going to see Chad S., if you need anything from Mattress firm. He is amazing!! Customer service is very important to me and he nailed it!!! Super smooth transaction from start to finish. He is extremely knowledgeable on all the products, to help you decide what the best options are for you, within your budget. He's a straight shooter which I appreciate tremendously. He was patient and dealt with ALL my questions, never making me feel like I was bothering him. I've never had such a smooth experience trying to make a big purchase but when you have the right associate helping you through the process it truly makes all the difference!!! I can't say enough wonderful things about Chad. Thank you so very much, for all your help, understanding, and your exceptional customer service. I will never go anywhere else or work with anyone else for my...