Subway — Restaurant in Nitro

The people who worked there on 11/8/23 were fabulous. They were super slammed with online orders and had people in line waiting to place their orders and the man and woman there didn’t let it bother them. They were laughing and talking to all the customers in there while apologizing for the wait we had. The lady, Paula I think is her name, is just a delight to talk to and she kept a smile on here face. Not one time did either of the employees show any kind of reaction to the amount of business they had going on. I want them to know what a great job they did and I was amazed at how they handled business. I will keep coming to this location just for the friendly atmosphere. Oh yeah, the food was...

On February 5, 2020, I placed an order on line. I ordered extra mayo and requested 4 jalapenos on my cold cut combo. When I got my order at home, The amount of jalapenos was insane. I tried to take off the jalapenos. Total amount was a little over 30. Yes, 30!! I thought about eating it but I couldn't get by with all that mayo. So I took my sandwich back. I did get it remade. After complaining I spoke to the manager the next day. She said Corporate would be willing to give me my money back for that sub. My second option was getting a coupon for 2 free foot long subs. As of this date 2/14, and 2 phone calls later, I still haven't received my coupons. I was and still am very...

This is consistently one of the best Subways I frequent. They are always offering the National Specials, unlike some in the area. I frequently pass the Teays Valley SW to visit this one because of the consistently excellent service and specials. Like most fast food locations, they experience some turnover, but their training must be good because service is usually great but always at least good. Dining room and bathrooms are also clean and well maintained. I have eaten here 20+ times. If you like Subway, you will enjoy...