Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Nixa

Called in an order. Had to walk there to get it and it started raining. That put me about a couple minutes behind. I got there 1 and 1/2 minutes after they closed (8pm). I'd called my order in at about 7:15. They didn't have the audacity to even call me or text me and decided to go ahead and close up (so I guess giving them my phone number is just for marketing). I arrived only to see my pizza sitting there with them telling me there was nothing they can do. They were closed! I guess their employee just wanted to eat a pizza for free that night. I walked a good mile and a half so that really made me happy to see that I did it for nothing. I have no idea why somebody left a youngster there to run their business. That's how you run your business into the ground. Good job. I have let your corporate now and I gave a day for you all to reach out to me and...

These folks operate on a different time schedule than the rest of us. I have been going here for years. For the most part I have learned how to work with them. At first I thought it was just the cheap labor that they employee (mostly high school kids) no offence to them. They will have a whole new crew and it is the same game. You order a pizza and they tell you 15 minutes. You get there in 20 minutes and you pizza will be done in 15 more minutes. About the only time your pizza will be ready on time is if you call and pick up at an odd time 3pm ect. Since it happens with all new people I am going to assume it is the person who is training them. That is not acceptable. Just tell me my pizza will be done in 45 minutes. If it is done in 30, great I won't know the difference. Other than the time thing the...

I tried calling 4-5 times to place an order at 1930 so I could pick it up on my way home since I knew it would be close to closing time. The phone kept ringing and no one ever picked up. I walked in the store at 2047 and wanted to order only one pizza. The place was already cleaned up and everything put away. I asked the girl behind the counter if I could order one pizza since closing is at 2100. She gave me a snotty look and said "It's 10 minutes til closing." I didn't want to argue so I left. Needless to say, I won't go to this location again. I used to work customer service and I understand the frustration of people walking in close to closing but I still served them until the last customer left the store. I also tried to make it easy by calling ahead but the phone...