Burger King — Restaurant in Norcross

⭐️⭐️⭐️⭐️⭐️ Excellent Service, Clean Environment, and Fresh Food!

I had a great experience at the Burger King off Jimmy Carter Blvd and Buford Hwy. From the moment I walked in, the place was spotless—floors clean, tables wiped down, and even the drink and condiment station was organized. You can tell the staff here takes pride in keeping the place in top shape.

The highlight of my visit was the outstanding customer service from Neshia. She greeted me with a warm smile, took my order quickly, and made sure everything was exactly how I wanted it. She was professional, friendly, and patient—one of the best fast food employees I’ve ever come across. You can tell she truly cares about the customer experience.

The food was fresh and hot, not sitting under a heat lamp. My Whopper was juicy, my fries were crispy, and everything tasted just right. It’s refreshing to visit a fast food restaurant that still values quality and consistency.

The dining area was quiet, relaxing, and super clean. I saw staff regularly checking and cleaning, which shows they maintain high standards. Neshia especially stood out with her positive attitude and attention to detail—she really made the experience feel five-star.

If you're in the area, I definitely recommend stopping by this Burger King. Shoutout to Neshia and the whole crew for doing...

This location has a lot of problems. Irregular open and closing schedules. The dining room is also sometimes closed in the middle of the day, which means drive through only. There are a lot of people that walk to this location or need to go in to fix incorrect orders. They make you play the back up or pull forward game in the drive through because they want to reset the drive thru timer. They do this even when they aren't busy. I almost got rear ended when another car pulled up behind me because of this. This also causes the parking lot to become a hot traffic mess. Cars everywhere and not sure where they should park. They never give you the food at the window, they always have to walk it out. The orders are always wrong but since the dining room is closed sometimes, you have to go through the drive through again, behind the now long line of cars. People at this location try to gaslight you about what you ordered. I try to have infinite patience and to be polite but politeness is rarely returned. People here are just angry. Coming to this location is like playing a puzzle game. You have to figure out the correct sequence of moves to get the correct order and get out with your car intact. They just need to shut this...

This burger King is awful. I placed my order thru the app pull up to the drive thru, the young lady said to hold. Aight cool. While I'm parenting my child the worker who's on break I guess yells and tells me not to be mean to her. Sir please don't talk to me. I told him to mind his business, this is between me and MY child. MINE!!! He laughs and proceeds to curse and everything. I asked the young lady for his name now suddenly she has amnesia and gives JR. I'm like for real you work with this man. Burger King isn't that big to not know the name of your co workers. So I ask for the manager because now yall playing in my face. The manager(Kayla) is listening and while she's listening Jr and the drive thru girl is cutting up. He laughing and she talking about meet me in the parking lot. Lil girl I'm not about to fight you while I have my daughter with me. Have you lost your ever lasting mind?????? You mad cuz i called you out about covering for Jr. Girl bye. I will drive out of my way to the next one before I ever come to...