Burger King — Restaurant in Norfolk

This place sold me a quad burger with the wrong meat and the wrong bread. The way they made my burger was the same as that of a quad burger, but the meat was small and the bread, too. I didn't notice this when I ate it, but when I saw another customer's burger and saw the difference in size as I was leaving, I was disappointed, and the realization that I had been ripped off by this establishment... Also, prior to ordering my burgers, I stood by the counter for 10m with no other customers standing by before I could make my order. Horrible service. I'm never eating in this place again. The lady at the counter wasn't polite or friendly at all. After I got my meal, I thanked her, and she ignored me. Horrible service. I hope they close! Update! Also, let me add that this place is short staff. With that said, the person making the burger is sometimes the same person taking orders. They don't switch gloves in between meals and order. If you want proof, when ur at this establishment, look at the register n se how grease the touchpad is. When I saw this on my second visit, hoping that the service had improved, I noticed this n quickly asked for a refund. I'm 1000% sure I'm done...

Had ordered a #2 with only cheese lettuce and ketchup at around 1600. Went back to base and went to my barracks and took a bite out of my burger, only to find that they got my order wrong. Went back to see if I could get it redone but they closed down due to the NEX closing at 1700. On top of that, it's Thanksgiving Eve and I hav Duty on Thanksgiving Day. I understand that there was nothing they could do but they have gotten my order wrong too many times and this is the last straw. Never going again even if it is Burger Day. Update: After a year of writing this review, I figured I'd give this place another chance, thinking they'd learn after all these other reviews. Nope. Made another simple order with only lettuce and ketchup, I go home to open my food and low and behold, it had everything on it. Do not go to this Burger King, you're better off going down to Oceanview to get your...

There were nice persons at the cash register. Still, the restaurant seems to be undermanned and perhaps undersupplied; I had requested some cini minis and the person at the register admitted that they had one which was a couple of days old. She even showed me them upon request, and I was thankful for that. It also took considerably long for only two sandwiches to be made, some fifteen minutes. The food tasted good. Not great but good. This has taken place on a Sunday so perhaps week days would show better service but I do not know.

Went back on a Friday. Got just a whopper, but it was cold. Requested to get it exchanged for a warm whopper. They gave me a whopper but its bun was soggy and squishy as if it was microwaved. I saw a bit past the register but I couldn't...