Panda Express — Restaurant in Norfolk

Five stars because I don’t blame the franchise for the attitude of the people they hire. I love Panda. The Orange chicken is always on point. I have never had an issue here but today maybe because is a rainy Monday evening, the front of the house acted like they didn’t see me, I’m very vocal when it comes to food. She didn’t greet or acknowledge my existence even though I said Good evening and asked if they were still open. She then stared at me until I gave my request. Chow mien and Orange chicken with a water. She held the bag out and stared until I reached for it just to set it down on the counter. She then walked off. Then turned back and stared. So I asked. Can I have my water? She then pointed to the other side of the counter to where she placed the water. So petty, I don’t get it. If you want a job as front of the house, play the part. Sell it. It’s not that hard. I’m ranting but I hate it when bad employees deliver low blows to an otherwise good place. I still love Panda. I’m still going to eat here. I hope she overcomes whatever...

One of the worst Panda Express Ive been to. The food is decent but the cashier has one of the worst attitudes I've ever encountered. Employees should never embarrass customers in front of their family especially their kid. This is what I've encountered today and this needs to be corrected. I will never come here again and will not recommend this Panda for a place to eat especially family. Also, I did not leave with any food for my family because I was told by the cashier that Panda does not sell Family meals. I was showed what a plate was with an attitude and demoralized regarding what I knew. The cashier stopped her coworker from selling the very same family meal to feed my family because the particular cashier either felt some type of way or something else happened. Not sure, but I was professional, came with an empty stomach and an open heart. Seriously I hope no other customers encounter this type of...

If i could give zero stars i would. I just came in to grab food for my family and it was ruined. The cashier didnt give me my receipt. They burned the orange chicken. They served dry teriyaki chicken. The lo main was dry. Only decent thing that was decent was the honey walnut shrimp. This isnt the first time either. Its a usual thing. At first i thought it was a 1 time thing and then after going there some more times it is the norm here. I tried to call them everytime my order is bad and they never answer the phones at the store and since i never get a receipt , i cant call corperate to even try to get a refund. I highly recommend to never come here and go somewhere else for food. The nex should be ashamed to even having this place in their store serving this kind of service. They will never change because so many people here at the base PCS out that it doesnt affect...