Juice Stop — Restaurant in Norfolk

I’ve always loved Juice Stop smoothies—they’re my favorite! I order almost every week, usually through the app, and pick up my order at the drive-thru. Unfortunately, my experience today was not great.

When I arrived at the drive-thru window to pick up my order, the girl at the window rudely said, “DoorDash has to come inside,” and immediately shut the window. While it’s possible the rules have changed, her tone and attitude were completely uncalled for. I went inside to clarify, thinking perhaps I misunderstood. I asked her if the process had changed, just so I’d know for the future, but without even looking at me, she repeated, “DoorDash has to come inside.” I explained that I wasn’t DoorDash, and this was a personal order I placed through the app. She didn’t respond to that and continued being dismissive.

I then asked if she could scan my QR code for rewards, and she rudely said, “No, it doesn’t work with DoorDash.” Again, I’m not using DoorDash—I ordered directly through the app! The entire interaction was uncomfortable, unprofessional, and far from the excellent customer service I’ve come to expect from Juice Stop.

I love the smoothies, but this experience really disappointed me. Hopefully, this is addressed so others don’t have a...

It was my first time at this new place in Norfolk, and it was pretty cool. My daughter wanted to take me. All they serve is smoothies of every kind and flavor. They have a very large menu with descriptions and add ins. Energetic staff, very friendly and able to explain or recommend smoothies. It was an awesome experience, and I will definitely be going back. There is a drive-through, and I learned they have an app with an incentives program. My smoothie was delicious! I even tried a sip of my daughter's and my friend's, I was not disappointed, they were all delicious! The hardest part is picking out...

This restaurant truly stands out as a charming spot with unforgettable food. The interior design is both inviting and stylish, making it a wonderful place to unwind. The dishes were well thought out, with each one offering a unique twist on classic flavors. The staff were efficient and knowledgeable, guiding us through the menu and offering excellent recommendations. A fantastic experience from...