River Point Inn — Hotel in Norfolk

I booked the River Point Inn for a week while in town visiting family. I was notified there would be no room service or cleaning during my stay. That was fine with me. However, when I was away from my room, a staff member came, cleaned without my knowledge, and threw away a pile of laundry that I had placed in a clean basket. The owner was very responsive and apologetic when I told her what happened. She searched and found most of my clothes in a dumpster and returned them to me in a garbage bag. When I took inventory of my things, I realized a pair of diamond earrings I placed on the bedside table also went missing. She searched for those, too, but they were never recovered. Aside from that pretty horrible experience, the hotel's location is convenient and close to everything. The upper-floor suites are spacious, and some have good views of downtown, but if you have heavier luggage or issues with stairs, I do not...

This is not like any hotel that you've been to before. Everything for check in and check out is done through a third party portal it is very easy to navigate. Right before check in you get your code to enter the main door of the building and then your room. Upon entering a huge suite there's a small kitchenette with nice table / desk along with seating area large TV then around the corner is a huge bathroom and around the next corner is a huge bedroom with very high end linens on a very comfortable bed. Plenty of parking nearby. This is in a revitalized up and coming downtown area has a great vibe. Lots of nearby restaurant choices that are walkable. If you don't like stairs opt for the first floor suite. Be aware because this is on a downtown main Street you do get road noise in the evening from motorcycles, loud cars and trucks then tapers off for a good night's sleep. Well done on relaxing and...

This hotel is NOT ADA friendly if you have any motility issues. Two flights of stairs, 45 total to get to our room. This was not noted anywhere on their website that I was able to find. Also, it is very noisy with cars driving this route all hours of the day and night. Fun to be close to Downtown, but definitely not for the lighter sleepers (and we were on the third floor over a holiday while most businesses on the street were closed.) Rooms are nicely decorated, that's honestly the only reason this place is appealing. Honestly, I would not recommend it or stay here again if given the room completely. Also, there is no lobby or staff on site, I did not see that listed on...