Marco's Pizza — Restaurant in Norman

I hate to rate so low but our experience was horrible. We ordered online and had not had Marco's before. We ordered our pizzas with white sauce which most pizza places have as a cheese or Alfredo type sauce. When we got our pizzas they had no sauce. We also did not get the extra garlic butter dipping sauces we paid for. I called to ask about why the pizza had no sauce and were told Marco's white sauce is just butter with parmesan sprinkled on it. We were not offered any replacements or even the opportunity to get the dipping sauces we were not given. I spoke with the manager who answered my call and was basically told too bad. Super disappointed and will not go back. We were excited to have a new pizza place so close but will gladly drive further to avoid service like this again. Would rate lower...

If you have issues with doordash, Avoid this place at all cost. I caledl them and ordered a delivery order expecting a marco's pizza delivery driver,t hen started getting texts from Doordash, which I did not order from. Then the doordash representative delivered to the wrong address, refused to fix it, and the marcos pizza management told me I had to go through doordash to get my money back. They never told me they were sub contracting doordash over the phone, or that they put in the order to be delivered through doordash,then told me it was my problem. The fact that this place can't keep enough staff for delivery service they say they provide, should tell you all you need to know. STAY AWAY FROM THIS PLACE IF YOU VALUE YOUR...

Love the pizza and every time it's been good. But do not trust them if you need delivery. Has failed the last 2 times. 1st the delivery driver's car was breaking down and they pushed it back and then eventually canceled an hour later. Frustrating, but hey stuff happens. So I order again tonight, not expecting similar issues. 25 minutes after I place my order I get a call asking if I would like to switch my order to carryout or cancel as they are too busy to get to it. I understand turning off or stopping taking deliveries, but calling and cancelling them almost 30 minutes later, twice, that's not acceptable. Again the pizza is good just make sure you order pickup or aren't completely sure if you want pizza when...