Dominic's — Restaurant in North Andover

For the past 13 years, on Sunday after church, my family and I would head over to Joe's Landing for brunch/breakfast. Not only was the food good and well priced, but we became good friends with the owner and all the wait-staff. Kids loved going there to watch the planes, and we felt like we were going to a friend's house for breakfast. In 2014, Joe retired, and sold the business, and it is now Domenic's Diner. We have been a couple of times since the change in management, and it has been spruced up a bit, which was nice. The menu had changed slightly, but still was good and reasonable. Today, Father's day, as usual, we went to Domenic's Diner to celebrate Father's Day - again, something we have done for several year's now. They seemed busy, but nothing out of the ordinary. We were seated, order was taken, coffee and drinks were brought, but the food was taking for ever. After about 45 mind, we asked what the hold up was, and we were told they are very backed up today. We were told about another 5 min. 15 min later, we still didn't have food. I got up, went to the counter and stated, "We have been waiting for our food for over an hour" - the response we pretty surprising and un-expected. The owner pretty much just smirked, and stated, "we are busy, what do you want me to do - I am a father too!" Bottom line, he was short on help, and was expecting me to just suck it up since, because he is a father too, I should not get upset. No apology was ever given! At which point, I informed then to cancel our order, just as another upset customer told his waitress to cancel their order as well - their family of 6 had been waiting way too long too. They never tried to offer us anything to get us to stay - as a matter of fact, when we told them we had been coming there for over 13 years, and had never experienced anything like this and would not come back, the response from the owner was, "Good riddance!!". If that is the attitude he has towards his customers, then he is no different that a dog that bites the hand that feeds him - he won't last long. True to my word, we will NEVER go back to that place again, and we will now have to find an alternative place to go after church...

Normally i would do 5 stars, but todays visit was just so disappointing. I wanted to join the waitlist before we arrived but it said there was no wait and to just go in. Took me about 5 mins to get to the place. Got in and asked for a table for 2, told they were on a 15 min wait despite the fact there were empty tables. We sat at the counter. Less than 5 min later another couple came in and got seated right away and there was still another open table. Took a min for a waitress to come over (no problem there). Before we even had our meals we had the check sitting in front of us. I was so turned off by this. Waitress barely came to check on us. We ate. Paid. (I didn't leave much of a tip) and we were barely out of our seats when she came to clear our plates. If she can come that quickly then there was no need to leave the check before we got our meals. The large oj i ordered was the size of a small. Wasnt offered the bottom less coffee that is supposed to come with the meal. I honestly wanted to leave before our meals came but didnt want to...

I went here for breakfast two sundays ago. The service was terrible!! We waited at least 10 minutes for us to be seated. The host didn’t bother to talk to me although I was smiling at him and was standing in front of the two people I was with. I tried to not let this bother me, but I guess it was convenient that I was with a white person. I love Bennies so every diner I go to, I look at their menu and order their specialty Benedict. The waiter took forever to take our order and in the middle of us ordering she would walk away! She did this 3 times! Anyways I saw that they had a lamb Benedict on the menu I’ve never heard of that and immediately got excited. It was awful!! On the menu is says it’s made with spices it was dry and not tasty and the eggs were not cooked correctly. I was very disappointed! I probably should of ordered pancakes. I wanted a refill on my coffee and never got it, the waiter remembered after I paid the bill and was getting...