"What are you doing here? I thought you boys met at the Dew," I said to a friend of mine at McDonald's. "We don't like it there any more," he said. This morning I found out why: my elderly bus monitor needed to use the rest room, and we were pressed for time so we couldn't make it to the Cumberland Farms up the road. We stopped at this Honey Dew, where she was turned away. Paying customers only, she was told. I thought this was NORTH ATTLEBORO, not New York City. And it wasn't exactly a bus-load of Aerosmith roadies coming to trash a hotel room at the Waldorf... it was single little old lady having to pee. Which begs the question: how do McDonald's AND Cumberland Farms do it, with between 500 and 1,000 times the foot-traffic at any given moment? I don't see any more than 3 people on staff at either one, ever, and the bathrooms are always clean, presentable, and Open. The same people that visit those locations go to Honey Dew, and yet they manage perfectly well. "Why don't you just go to Cumberland Farms, then?" I can almost hear the manager saying as they read this. Believe me, we sure will. I don't care how bright, shiny and new...
Read moreThe girls at this location are ridiculously rude. I was charged for an extra coffee, after asking to repeat my order twice at the speaker and the window. I then explained that I was charged when I received my receipt and a woman with a long dark pony tail began telling me that I was wrong and I was confusing her. She then proceeded to yell things while walking away. This location is wack, it’s not even busy and the workers act like they’re being spread thin. There was one other car there for the entirety of my visit. Y’all either need to train these people better or replace them because customer service doesn’t entail screaming and yelling when upset with a...
Read moreWent in for a coffee stood there for 7 full minutes nobody acknowledged me not a hi not a be right with you one employee even went as far as to lean over the counter directly in front of me to grab a straw looked right at me and turned around a left because she has been there over her time already still without a hi or hey guys front counter or they will be right with you from her neither that staff is very rude coming from a honey dew myself I would NEVER treat my customers in that manner the dunkn crew appreciated the 40 dollar tip merry Christmas this honey dew definitely needs some customer...
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