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The food? Absolutely magnificent. The service? Great. The professionalism? Nonexistent—and that’s the real shame, because this place has SO much potential!
Some might ask: “If the food and service were good, why isn’t this glowing?” Simple—the service was only good because of Taylor behind the bar. You could tell she was trying hard to stay professional while employees and regulars were acting out. She’s clearly there to work hard and earn her tips, but there was no manager in sight to back her up.
Meanwhile, whoever was making the occasional appearance (I believe her name was Tabi) offered nothing more than casual small talk and seemed completely disengaged—even while guests were sitting inside. That’s a problem.
Honestly, Gordon Ramsay needs to walk in here and light a fire under the owner. The kitchen isn’t the issue—the food is excellent. The real problem is a lack of professionalism and standards.
For example: I never expect to see my server take a shot right in front of me before grabbing my drinks. It might seem small, but it leaves a lasting negative impression.
This place could easily be the talk of the town if the owner would: • Hold staff accountable • Set clear standards • Run the front of house with the same care as the kitchen
Right now, I don’t even know how it’s making money. The only reason I gave 5 stars is because the food is phenomenal and the staff are nice people. But they need to remember they’re at work—not hanging out...
Read moreAs a person that likes to support small businesses, I have to warn you of this establishment, Nelson's Bar and Grill. It’s run like there are no rules. Every visit I’ve made, staff have been openly drinking while working — the same people serving customers. There’s no sense of management or professionalism, and it shows.
Cleanliness is lacking: some staff look unkempt, a few had dirty shoes, and overall hygiene feels ignored. The atmosphere is chaotic, like nobody’s in charge. I did see one employee trying to keep things professional and likely was the sole reason anyone was eating here, they were the exception, I believe her name is Taylor. Everyone else looked confused as if they needed step by step instructions on how to operate. I overheard two ladies complaining about being on shift, that said alot as well.
The food is nothing special — most of it tastes processed or frozen — and definitely not worth the trip. It looks like standards here don’t exist.
Until this restaurant has some serious changes in leadership, staff training, and basic respect for themselves and others, I would not recommend. Its not worth a try. Beware; Don't put much faith into the ones...
Read moreWe were in Nelson's on Friday and we both had the fish dinner and it was some of the best fish I've ever had, nice big pieces and good price and saw they had $.75 wings on Mondays so we went back on Monday and we both had the Ultimate Taco Salad and Wings. The taco slad was the worse taco salad I've ever had, absolutely no flavor at all except for the veggies, there was no taco flavor or any spice flavor in the meat and mine was burnt, my wife said her chicked was very bland and the wings had a good flavor but they were rubbery and we hate rubbery wings, we like ours extra crisp(deepfried) and these weren't, they were baked and the skin was so rubbery I had to strip it all off before eating them so I lost all the flavor because it was all on the skin! I'll go back for the fish but I'll never get anythng else there, tonights meal was one of the worst I've ever had and I'm a senior so I've had more that my fair share of bad meals. The wait staff is very good and and they check your table often to see if you need anything, I give the service a 5 stars but the food tonight was bad, maybe they were having a bad day, but food like we got should never have been served in...
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