Domino's Pizza — Restaurant in North Carolina

I’m a frequent customer. Ordered a big order on a slow Monday, I only live 5 minutes away so I was confused when it took an hour and it usually only takes 20 minutes, but nothing was delivered despite the app saying it was. I called once asking to be put in contact with the driver because it was weird it wasn’t delivered by now, and the driver didn’t call or anything if he was lost. The employee said that the app says it’s “delivered” sometimes even when it’s still on the way, which I’ve never experienced since I live off base. I waited, then called again, and older woman employee said it must have been delivered to the wrong address, and said they would remake it. I asked politely if this time the driver could call me so I could help them find the address because I wanted to make sure it would arrive since I gave them my money already, and it was almost 11pm at this point. She was like “yep” then hung up. Basically if I didn’t get gaslit once and then call a second time I would’ve lost my money, and I also got a rude response. I work service as well and was shocked by their response/no apology/not offering a resolution politely. I drove there in person to just pick it up and save the trouble and there was a younger woman who was very sweet and nice so I was...

Had a wonderful experience with an exemplary staff member by the name of Kaylie. Her vast experience in customer service, and cheery demeanor shone threw during a pick-up order i placed today at the DOMINO'S at 1135 Old Maplehurst rd. Kaylie kept the conversation on track and got me a good deal, she kept the hold to a minimum and generally brightened my day with her attention and Blatant admiration to her job. Once entering the DOMINO'S a man (sorry cant remember his name) asked me, immediately and in a clear tone (over ovens and such noises) if i needed to order, and the staff (another womens name i did not get) helped me, in leaving a tip to Kaylie. The entire experience was amazing and you should appreciate having a staff like the one here, and an exquisite employee in Kaylie working at your DOMINO'S. I would recommend them if your close enough in the J-ville/new river area. Its REFRESHING TO BE TREATED LIKE A CUSTOMER IN THIS TOWN

CONS: You guys need more and better parking. (And convertibles for the delivery drivers)

PS. Kaylie hows that...

This is gross..really?? I think they did this on purpose, cause of my last name being zarate * it made me sick..I'll not return evr after this..24$,really??!! Ohh,and I almost got ran over by the 2 drivers,in the parking lot also,they didn't evn try to slow downto be clear,EMPLOYEES*,really driving like35 especiallywhen I was getting daughter out of her seat,all I saw was a fast vehicle coming at me..lucky this time!!,whom it should have been 10mph!! !!😡Never ever going back, I will go somewhere else..you honestly could not convince me to evr order from this establishment again..they need to train their employees to Drive carefully!!and mayb not make a rude comment about customers who have a last name,that isnt from this COUNTRY, well,sorry to inconvenience you,if I'm not from here,NC,excuse me!! But I was born here.in the US.well,I hope mayb 1 day PPL will learn to have common sense and drive and keep in mind that they could severely...