1 star overall rating because the very pale assistant manager working on 4/02/24 at 16:19:32 needs to learn proper customer service etiquette! I asked a simple question because the bread rack was halfway covering the small white sign (in the corner and below the other menus) so I did not see it, and he very crappily pointed but didn't show me. I asked where and he got even crappier. Had the woman who helped me not come out with a smile, I'd have chosen elsewhere to eat with my crew members because of this! Food has 4 stars because I've had better and I've had worse. Service is ONLY AT 5 stars because of the woman who had a smile. If rating the assistant manager, I'd reccomend a negative rating scale. The atmosphere is at 2 stars because it wasn't pleasant watching this "power happy" ASSISTANT Manager talk to his employees the way he did when they asked him simple questions. Especially since they appeared to be in training. Uncalled for and I'm surprised you can get anyone to stay if working under what I witnessed today as their person of authority and training (I.e. the...
Read moreWorst customer service i’ve ever received. If I could leave zero stars I would. Very rude, young black man was the only one working at the counter. He was sitting at one of the tables when we walking in, eating and watching some sort of something on his cell phone. He got up, didn’t say a word, went behind the counter, asked what we wanted, so softly that we could barely hear him. Rudely threw the food on the bread and hardly wrapped it up. I asked about getting a drink and all he did was mumble that the machines were down. Then rang up the bill and right after, didn’t even check to see if the card went through, blew past us and sat right back down at the table. No kind of uniform for subway was worn and no name badge either. Ball shorts and a t shirt were worn, so truly you wouldn’t even know if he was actually a hired worker there. Absolutely ridiculous and will not...
Read moreThe person that works on Saturday a younger black man is the most inconsiderate and non speaking person l have ever met. Very disrespectful and he doesn't communicate with the customer at all ..A few Coworkers have stopped going there for lunch because of him. One person got food poisoning at your store. I went there today and got a 6 in monster and he put the meat on by hand and when I said that it had no meat he said deal with it.......... YOU MUST BE DESPERATE TO HIRE PEOPLE LIKE THIS TO REPRESENT YOUR COMPANY LIKE...
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