Subway — Restaurant in North Carolina

Just a little background, a family member of mine owns a couple subways in the same county as this subway...

Went in and asked for turkey on wheat. Employee stated they only have 2 types of bread, Italian herbs and cheese or white. The other sub we requested was an Italian BMT on herbs and cheese. Employee stated they did not have the meat necessary to make a BMT and put the sub on white bread even though that's not what we requested.

When we got to the vegetables, staff had to retrieve them from the back, even though it was over an hour until closing time. Same employee told us that they no longer carry oregano or pepper jack cheese. Only chip selection was one flavor of Doritos and one flavor of SunChips.

Confirmed above with family member- both items are still carried by subway.

Will never ever return to this subway. Absolutely terrible service and a bunch...

Went to my neighborhood subway. The 25 year old manager was doing nothing while the old boy sandwich artist hooked it up in style. Manager had a cash only sign on the door up over my 6 foot head. Usually when I open a door I’m looking at the handle. Just saying. Good ole boy sandwich artist didn’t tell me cash only before we started being 20 minutes to close and the only one in subway. He made my sandwich all the way awesome and got to the end and said cash only. Manager doing nothing says sorry cash only. And I say what are you going to do with the sandwich? Response was, “throw it away.” What a complete waste and let down after you make my sandwich if front of my face. If it’s cash only you should be told before the show even gets started. It’s a waste for subway, me ...

The woman working the evening shift is very rude. It was 30 minutes before closing and this poor old man got YELLED at about how he was paying because the employee had “already pulled the cash from the register”. She was acting like every customer who dared enter her store was an inconvenience because it was within an hour of closing time. I get it, we all want to go home, but when you’re being horrible to people just trying to get dinner maybe you should rethink your career choice.

The man working at least tried to be nice, no issues with him and he did a great job.

I hope a manager sees these and does something, it seems we aren’t the only people she’s been super rude to. We won’t be back to this location...