Eat My Way Miami LLC — Restaurant in North Miami

I am not bashing this business nor do I condone any blind bad reviews based on my experience. Your experience could be different.

Touchdown in Miami and the first place I went was here. Spent $43 and unfortunately, didn’t have the best experience here. Music is set too loud so the person didn’t hear me when I made my order. Placed and received my order and she said, let me know if there are any issues. Told her the flavor for the wings and it came out wrong, so naturally I brought it back. The people up front became argumentative referring back to the screen. I will say that when I read it, I thought it was correct. I’ll take fault in that regard. After to what it looked like to be a standoff, I took my food and let it alone. They clearly were not going to remake it. They offered sauce, but that doesn’t do much. The person I was with ordered the right set of wings but by that time, I wasn’t even hungry anymore. Ruined the whole experience for me.

The only positive I have for this place is that the ambience was nice.

Words of advice to the business: I’m all about supporting small businesses. I love it and I do it each time I travel from state to state. I would work on the customer service. Any other place would have exchanged it. Mistakes are possible. On both sides. Even the person I was with heard me say what I ordered. Then, the fries were cold. With the no refunds or exchanges policy, I couldn’t even change the fries out.

Words of advice to customers: Make sure you check that screen and if you have too, write your order on a piece of paper or on your phone and give it to them.

I am not bashing this business nor do I condone any blind bad reviews based on my experience. Your experience could...

Ok I Usually Don't Do This But It's So Heavy On Me I Had To Do This Review. Granted They Are A New Restaurant So I'm Hoping I Just Caught Them On a Bad Day But Still. My Bf And I Came In On Friday Afternoon We Ordered A Griot Plate And A 10 Piece Wing Dinner And Asked For All Flats Which Is A 1.99 Upcharge. We Paid For Our Food And We Waited. About 35-40 Minutes Later We Are Noticing People Who Came In And Ordered After Us Receiving Their Food And We Still Don't Have Ours So I Go Up And Ask The Lovely Lady About Our Order. She Informs Me She Forgot To Put It In Which Was Rather Odd To Me Because How Can You Cash Out An Order Without It Being Sent To The Kitchen 🤔 But I Mind My Business. She Offered Us A Free Drink Which I Got The Blue One It Was Very Good And Sweet. 10 Minutes Later We Receive Our Food. I Saw That I Didn't Have All Flats Like I Ordered And Was Charged For. I Informed The Cashier But Decided To Wait No Longer And Just Accept The Food. Ok Now On To The Food Itself The Griot(If I Can Even Call It That) Was Literally A Plate Full Of Fat There Was Maybe 2 Or 3 Pieces That Actually Had Any Meat On Them. The Rice And Peas Was Good. The Djon Djon Rice Was Very Bland And Horrible. The Wings Was Dry Af The Special Sauce Was Ok. The Mac And Cheese Was Dry And Flavorless It Was Like Noodles With A Cheese Layer On Top Just Horrendous. As A Chef Myself I Am Horrified About What I Experienced I Definitely Will Not Return Because That First Impression Was A Very Lasting One. I Hope They Can Fix Whatever Is Broken So No One Else Experience What I...

First time trying Eat My Way Miami during our visit. The food was good, however the service was poor and not a good experience for us. My boyfriend ordered Buffalo wings 6PC with fries and I ordered the grilled shrimp with beans and rice, Mac and cheese and plantains. My bf wings had bar b que sauce on them when he stated buffalo. The Mac and cheese was too cheesy for me as well. The two ladies who took his order gave him an attitude stating all sales are final and he should’ve paid attention to the screen whether it was correct or not. I ended buying him some BUFFALO wings since that clearly was the ONLY option since they wasn’t willing to cooperate with us. We’re dissatisfied with the experience and it doesn’t pay anything to be nice. No fault to the owner with the way to the two girls acted, however this policy needs to be changed because it’s an inconvenience and dissatisfaction to the customer. I love black owned brands but I’m not sure if I am willing to come...