Subway — Restaurant in North Platte

Today my husband and I went to the Subway on South Jeffers. The young man taking orders and starting the sandwiches was working as fast as he could while trying to be friendly to the customers. The employee adding toppings after the orders were taken was a little slow causing a little backlog but not bad for a busy time of the day. There were two women working who were obviously in managerial positions. One of the women reprimanded the employees in front of all of the customers for not having all of the items ready for a customer at the pickup window, however when she explained what they had done wrong the employee explained that they were out of the chips the customer ordered so they really couldn’t have everything ready until the customer arrived to see what kind of chip she wanted. After that the ladies were restocking items causing the employees to have to work around them. The women criticized the young man taking the orders a couple of times, again in front of the customers, when he was working hard to keep everything up. This resulted in the young man getting a little flustered and grabbing too much meat. The woman than yelled at him for wasting so much meat. I felt very bad for this young man so I spoke up and told him he was doing an excellent job and was trying very hard to keep things moving. The employee in the middle was truly the one slowing the process down and nothing was said to him. I think it is very inappropriate and unprofessional reprimanding and degrading employees in front of customers. The women seemed to be overdoing their power as managers. The food was excellent and sandwiches...

Ordered delivery on the Subway app, sandwich was delivered through door dash who was great. The sandwich was wrong and the chips were not in the bag. I tried calling 3 times and no one answered any of the times. Drove to subway to correct my order and was told by management that I needed to contact door dash and there was nothing they could do, even though door dash did their part correctly. Door dash cannot check the orders in the bag. Subway is responsible for making the correct order and sealing the bag. Was never offered my chips or my sandwich to be fixed by this Subway. I called door dash and they said subway needed to fix it on their end. Went back inside and was ignored by every single employee working there at the time. I even watched the employees, who didn’t make any eye contact with me, make online orders and ignore my request for management to come out again. They also ignored the phone when door dash actually tried calling the restaurant for me as well. Finally the manager came out again and remade the sandwich but I was still given the wrong chips and when asked for the owners information to contact them I was told by management “I can take a message” and when I said “and when I don’t hear anything back” he said again “all I can do is take a message”. Will never go to this subway ever again and won’t recommend it to...

Went in last night and honestly won't return to this location. There were 2 people working. I would state names but neither had nametags. A younger guy (was nice but looked absolutely humiliated to be there with his coworker) and a middle aged women, with multiple facial piercings and the bottom half of her head shaved. That's all fine HOWEVER she was COVERED in hickeys and had one of the absolute worst customer service demeanors I've encountered. She was rude, very short with customers and obviously didn't want to be there which in turn made the customers uncomfortable. There was a woman sitting at a table when I walked in. 4 different times in the 10 minutes I was there, she approached the counter asking if her order (I'm assuming online order from the conversation) was ready and kept getting completely blown off. I heard her say her order was put in and she was there waiting before any of the other customers currently in the store and thats why she was frustrated. The 4th time she approached the counter the younger guy went over to the hickey lady and asked when it would be done. She just gestured to the line of people waiting and shrugged her shoulders leaving the younger guy without an actual answer. At that point the lady stormed out, understandably upset. It was a very hostile vibe in there and I felt bad for the younger...