Subway — Restaurant in North Ridgeville

Usually I have a decent experience going to this location. I would get lunch here a few times a month. Today I had a very unfortunate experience. At first the worker was friendly and that’s always greatly appreciated but it quickly because apparent that the employee making my sandwich had no clue what he was doing. He made extremely subpar sandwiches. He burnt the cheese on my sandwich and barely put toppings other than a boatload of spinach. The worst part was that when I went to eat the other side of my sandwich, there was a long, straight hair in it. My hair is very curly so it isn’t mine. I have a major hair-in-food phobia and couldn’t stop gagging. Unfortunately because of that, I had to throw it away and didn’t even get my money’s worth. If the owners read this, please focus on training your workers properly before you let them make sandwiches on their own. I know there are staffing issues, but incompetence will chase away customers. I will need some time to recover from this before I can even think about enjoying any...

Totally went down hill had a bad experience there today the girl that waited on us sneezed on her had twice and did not chance her gloves or wash her hands and proceeded to make our food when she asked us what other sandwiches we wanted I proceeded to say I don’t want any sandwiches I watched you sneeze on your hands and not change your gloves she proceeded to say that I was crazy and weird so u told her that that was very unsanitary and she started laughing at me so I told her we are not taking the sandwiches and she proceeded to laugh at us . There needs to be done serious training done in this store . Needs better management. We will never eat there again and I would advise others not...

So I tried to order something at 8 PM, and the app didn’t work. Then, I drive over to Subway to place an order in person. Then the manager who runs the place, who seems to have no idea what he’s doing, tells me they don’t take any orders after 8 o’clock. It’s only 8:11 PM, so I guess they don’t care about making a profit when they have a customer standing there to pay them, and making a sandwich takes less than five minutes, so I guess they don’t want to make any easy money. Complete morons that work here, Hey subway, do you really want that kind of manager being your front men turning away free money?? Whatever you want,...