KFC — Restaurant in Northglenn

After being at “the courts” for my son’s basketball game I wanted to take my family out to eat. Being that I used to work at the “Gary and terry location” I know the company values and I now know I will never spend $53 on a family mean there ever again . Nathanial was the person who helped us. My issue is we got a 16 piece meal and instead of all my kids drinking soda we asked for water cups. His response is why I won’t waste my money when there is cheaper and better places . His response was “my manager said we are not to give out water cups and we are not obligated to. It was that word OBLIGATED that made me almost walk out but my girlfriend decided to put her card in the machine. We had to explain to our kids to never spend their money with companies like that. This is why I’m seeing the lines becoming less and less busy . Someone in corporate needs to to see what’s really happening in the company. I was going to dine in but there is no way I was going to sit...

This KFC location was great for getting a very large takeout order for our multi-generational family dinner. We needed very specific things that the mobile and web apps wouldn't let us do, so we went to the store and placed the order in person. The staff member was very friendly and accommodating. He helped us get exactly what we needed. We looked over the order superficially before leaving the store, hoping it was all right. When we got home and unpacked it, everything was perfect! Maybe that's how it always should be anyways, but all too frequently it isn't with fast food takeout. So this store and its staff getting everything right with food for 11 people aged 8 to 73 was a...

They have messed up our meals multiple times and had no problems getting the order right when we called in. Last night we went back and ordered a 12 piece all the white meat in extra crispy and all the dark original. After getting home we seen the order was wrong ( go figure) . I called as soon as I seen it was wrong and was told that it would be fixed well no email and I called in today to see what was wrong I was told they wouldnt replace the wrong order due to they getting orders wrong with us may times!! Its not our fault they messed up the order. Looks like we wont be going back there again . How hard it is it to listen to a order and get it right. Hummm I...