Alley Cake Co. — Restaurant in Northport

I placed an order via email for a graduation cake as instructed by the company on their voice mail. I have not received any communication from the company. I sent two additional emails and left two additional voice mails. After my 3rd message, I attempted to call again, but their voicemail box was full.

At this point, I am unsure whether the business is closed or simply mismanaged. Unfortunately, this lack of response created significant stress and negatively impacted the graduation celebration we had planned.

If you are considering ordering a cake, I strongly recommend exploring other reputable bakeries in Tuscaloosa—such as Edgar’s—that have the staff and resources to manage customer orders reliably. I hope this situation is a case of poor customer service rather than a sign the business has closed entirely or bankrupt. I would strongly suggest you find another bakery and especially if you are ordering from out of town. This company is...

We got many compliments on how much people loved the cake at our wedding! Our original cake person had a medical emergency so we reached out to Sarah last minute about making our wedding cake and she was willing to fit us into her schedule and even deliver it! She was very accommodating of all our requests and willing to work with us, which was much appreciated during a stressful time of organizing last minute wedding details!! We loved our beautiful and delicious wedding cake and can’t wait to unfreeze the top in a year and...

Sarah’s Alley Cake Co. never misses and is the best in town! When I was living out of state, my family would send me little treat care packages from here because nothing else compares. There’s a reason this bakery won the 2025 West Alabama Food & Wine Festival. 💯 For the last few years, I’ve only ordered Alley Cake for my birthday and holiday celebration sweets. Sarah’s work speaks for itself and you can taste how much she cares in each bite. Have you seen her custom cakes? They’re literal...