KFC — Restaurant in Norwalk

I purchased the new $20 Fill Up variety box and was highly disappointed with the 12 chicken nuggets in the box. I normally check my food purchases before leaving but didn't THIS TIME!! Out of the 12 nuggets only 4 were nuggets as shown on the picture/commercial!I The other 8 were old, hard, and cold!! The best way to explain the non-nuggets is when you fry chicken and in the bottom of the skillet you have cooked crust residue from the chicken batter! I threw those away and kept the rest. You can tell when nuggets are OLD. Look at the color and the texture (if it is dry and hard to chew). I would have rated the food 5 stars ⭐ but this KFC didn't come through on the nuggets!! The young man who placed those nuggets in the box knew they were old because he put 4 new ones in the mix thinking the customer won't notice. NOT ME!! He got me because I didn't check my order until I got home which was 8 nuggets too late!!!! However, overall the staff was pleasant and the rest of the food was good and fresh!! TIP to the managers in the food industry, don't overcook food and when it gets old, pass it on to the customers because you don’t want to "throw" it away at that point. You're going to trash it aways, so serve/provide fresh food to your customers!They'll give you great ratings and tell others about your establishment!! TIP to the customers, always check your orders before...

I rarely leave reviews, but my recent experience with KFC was so terrible that I felt compelled to share. I ordered a meal from their Norwalk location and immediately started feeling unwell after eating. Within hours, I was hit with severe stomach cramps, nausea, and vomiting. It was clear I had food poisoning. I’ve eaten at KFC in the past without issue, but this was a nightmare. I contacted their customer service, but they didn’t seem to care at all. The whole experience has made me seriously question their food safety standards. I won’t be coming back anytime soon. Highly disappointing and unsafe. Avoid...

Went through drive thru. Was told to wait out front door 5 min and that our order would be brought out. Waited waited waited, other cars came and went nothing. Went inside cashier said oh you had the chicken breast. She then put the order together. I said what would be happened if I didn't come in. She got some guy who said he was kinda in charge. I told him what happened he said sorry if you don't like it call corporate. Huh is that how you run a business? He said it's not my business. Then he smirked and said oh you want something free. Geez how does this place stay...