Jay's Beef of Harwood Heights — Restaurant in Norwood Park Township

Jay's Beef has always been a Fav no matter where we've moved, we would travel to get a Beef, and never had it disappointed. EXCEPT, tonight Wed, May 29, had out of Town Family from New Jersey and Tennessee, wanting to stop after a show in the city, around 1030pm, went since it was indicated they were open till 12am, First off, young man acted as if he were annoyed, with our party of four coming in, ordered, and went to pay , our Credit Card machine is down , you'll have to have cash, or go across the street for Cash. 2nd, asked why didn't you say before we ordered, well it just went down, I can't control. I'm now annoyed at the attitude and that you could have let us know before we placed our order. Next, order is up, go to eat, all Beefs are Luke warm, not even Hot, I go ask is the heater not on for the warmer of the Beef, oh yeah , well all Beefs are cold, well do you want me to warm them up? Dealt with the issue and just ate them. Had a side of juice for Dipping and you could see it's cold since the grease was on top, and Cheese on Sandwich is not even melted which is normally when you have a hot sandwich , so How, are you going heat up anyway to put in a microwave? I let it go, no one came out of kitchen to ask otherwise, fine whatever, while we're eating others came in so we weren't the only later comers, both eat in, one I seen bring his sandwich up , assuming to have warmed another as well. So Tell me I'm not the only one asking . This is definitely not making a good impression for future visits from people who have been visiting this establishment for more than 20 Yrs. Just an FYI, maybe people will continue to come, I'm sure It's a well know Establishment. But for spending $50 on a meal I expected this to be served hot to enjoy, was very...

I’ve been trying every highly rated Italian Beef place that I can find in the Chicago area, because I love Italian Beef’s and I’ve always been on the prowl for the best. Today I finally made it to Jays, and I can definitively say that this is the best I’ve had in my 41 year search. I still have many more to try, but this is the one I’ll come out of my way when I have a craving for a perfect beef. The homemade gardiniera is absolutely perfect. The fries were good too, although nothing to write a review about. The beef though, perfect. Best I’ve had, no doubt. And Okay, you can click on my reviews and see that I’ve only given five star reviews and think that I just give everything five stars, but that’s not the case. I own a restaurant, and if I have a bad experience I share it with the restaurant privately instead of online, with the hopes that they’ll take the feedback and try to improve. If I have a mediocre experience, I do nothing at all. If I have an exceptional experience, I write a review. This was absolutely exceptional. The place and the service feel very authentic, friendly but not kiss-assy, clean but not a chain, real old school beef joint. Go out of your...

My parents have been coming to Jay's since they opened in 1976. I am a neighborhood kid that lived near shabbona park and have been eating at Jay's beef since 1986. Yesterday I stopped in Wednesday August 06, 2025, I had a Combo sandwich juicy with sweet and hot with fries side of cheese and a Coke. I know in the past some of our restaurants within the area have changed over time and let me tell you this the cobbles still taste the same made the same from when I was a little kid. Everything Jay's beef offers is off the chain I usually go with either their combo or a steak sandwich. One of the sons suggested I try the Chicken Sandwich grill Chicken Sandwich on French bread Mayo lettuce tomato. I tell you this when I go in tomorrow which is August 8th Friday I will be getting the Chicken Sandwich again. Every time I go there I feel just like part of the family. I was eating yesterday I spoke with the owner we had a really pleasant conversation if you're looking to have a good time enjoy good food and if you're over 21 and like gaming they have a lot of machines. I will recommend Jay's beef to all my friends...