Saito & Pho III — Restaurant in Oʻahu

Thrilled to have a pho restaurant in Mililani, and not disappointed in the food, even on day six of operation. Located in Mililani Mauka across from McDonald's and next to Wing Stop and Taps & Apps, it's a cute spot with about of dozen tables. There was the usual "new business" hiccups (slow kitchen, scattered staff), but a friendly team made it easy to be patient, even with a group of 10 in the mix.

On the pho side, they offered good-sized portions (medium and large), good broth, and no skimping on the meat or veggies (the best part of a new restaurant). Thin sliced rare steak was just how I liked it, other meats not over seasoned or overcooked.

Though we didn't have anything but the pho, we were quite satisfied. And the Japanese teishoku trays ordered by the next table looked good too. There are other Japanese places in Mililani, but on that front I think this place is different enough to also be a draw.

We had enough food to take home leftovers, and didn't even have room to sample their tapioca.

Also, during their grand opening, they're taking 15 percent...

This place is careless. I ordered a rare steak pho for my daughter and asked that they put the steak in the soup and apparently these instructions were too difficult for their staff. After agreeing, they instead didn't put any rare steak in it at all. I called them and they didn't offer a refund until I asked- they said I would have to drive back so they can run my card. This is a warning to you. If you find yourself in the unfortunate predicament of craving pho but you live in Waipio- do yourself a favor. Get it from Waipahu or pearl city because the staff at Pho and Saito are too incompetent to make your order without you having to check it...

I used the online order option & my hubby picked it up. I was upset by the $4 service fee tacked on (I think it's a Quick Cuisine online order fee but honestly idk). Next time, I'll go old school & call the restaurant to order. Food was good (tonkatsu curry, summer rolls, lemongrass vermicelli).My hubby tried to get staffs' attention regarding lids for a take-out condiment container but no one ever returned so he was irritated and just left. At home, I was disappointed that I had given a tip only to discover that they failed to give us the miso soup that comes w/ the curry. Why is it so hard to get good, reliable...