Absolute horrible place ….. I up north working for a month straight n was finally coming back home to see my wife and children…. My flight was delayed for 2 hours so I figured I’d have a beer . So I got one and when I went to pay for it I didn’t add a tip n I noticed the lady behind the register named BERNDEEN got an attitude behind it ….( “Made me feel very uncomfortable”,)But I got a beer in a can from the shelf why would I tip her , right … so a little while later I got another one and same thing .only u could tell she was kinda brushing me n being by making me stand there…. NO WORRIES I ignored it …. A little bit later I went to get another one …. Now mind u I’ve been working 12-14 hours shifts 6 days a week away from my family I’m finally going home n my flight is delayed …. No harm no foul…. A couple drinks to ease the wait … this lady BERNADEEN goes sorry u already had 4 beers ! I said excuse me … she said I’m not selling u anymore .. I asked why she said u already had 4 . I said no this would be my 3rd one would u like me to pull up my account she said welll u drank it too fast sorry … I was on the phone with my wife and my wife and I couldn’t believe it ‼️ I asked her her name she said her name is bernadeen why do u have a problem? I said absolutely not … she said good im the GM n I will cut u off when I want ‼️I said ok … and I walked away ….i can’t believe let let her work there let alone be a GM … so I went to the bar down the way n I told the bartender n he told me that she use to work there n got fired because of the way she treated customers n for all of the problems she caused…. Unbelievable ‼️ well I gave them a $40 tip for 2 beers for being so professional n for actually offering their...
Read moreThis place is disgusting despite its neat appearance. The food is really bad and I tried eating here three times. Reference the photos. They use low quality meat; the beef was greasy and had gristle in it. The chicken is thigh meat, it’s gross, and they do this to save money. This dark meat is inferior to the chicken breast that you should find at this price level. I also ordered chips and guacamole. They mixed watery pico de gallo in it (what?!) and this resulted into some inedible mystery concoction which threw into the garbage. Rice bowl had over cooked nasty rice in it.
The chips were stale and greasy. Service is slow and the prices are exorbitant. Just like every place in Oakland airport,
Cancun is not worth your money, it’s overpriced and border line repulsive delivered slowly by a care-less staff. You’d be better off going hungry then giving these...
Read moreFood was below mid and overpriced.
Asked specifically what was in the veggie burrito. “Yellow squash, green squash, green peppers, red peppers, carrots, and onion on top of rice beans guacamole etc.” was how the burrito was described to me.
Received a beans and rice burrito with lettuce. Unless the veggies were puréed into a slop that mixed with the soggy bean juice. This burrito had none of what was described. Will never spend money here again and suggest you don’t either. Ownership needs to up their game and...
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